Director, Business Development (AI Services)

New Business Development

• Act as a high-impact growth architect, aggressively helping scale the organization's footprint through the acquisition of enterprise and high-growth AI logos.
• Identify untapped market segments, engineer bespoke service solutions for complex AI lifecycles, and move beyond transactional sales to build a vibrant community of industry advocates.
• Blend strategic outreach with a dominant presence at key industry forums to help transform our Go-To-Market vision into a robust pipeline of sustainable, Tier-1 partnerships.

Client Engagement

• Cultivate deep-rooted relationships with C-suite executives and AI pioneers to ensure our services align with their long-term innovation roadmaps.
• Move beyond traditional account management to become a trusted advisor, bridging the gap between client vision and operational execution while positioning TaskUs as the indispensable partner for the AI lifecycle.
• Serve as the critical link between client vision and internal execution, partnering closely with our vertical selling teams, Solutioning and Operations teams to architect seamless, "white-glove" service models.
• Champion a unified end-to-end strategy to ensure that every technical nuance of the AI lifecycle is captured and delivered with precision, providing a frictionless transition from the initial handshake to long-term operational excellence.

Market Analysis

• Stay attuned to the AI industry by tracking emerging trends and monitoring competitor activity to identify new growth opportunities.
• Share these insights with the broader team to help keep our sales approach fresh and relevant in a fast-moving market.

Required Qualifications

• 5+ years of experience in B2B account management in AI services, customer success, business development, or client services in AI organizations.
• Ideal support for enterprise accounts or high-growth startup organizations.
• Demonstrated ability to proactively generate new opportunities through relationship-building, in-person events, and ecosystem engagement.
• Proven track record of managing and growing a portfolio of accounts with a structured and scalable approach.
• Experience working with technical or product-focused customers and translating their needs into talent or services solutions.
• Energy and enthusiasm for participating in and helping shape the startup and AI community.
• Excellent communication and organizational skills; comfortable operating in ambiguity while bringing structure through process and execution.
• Data fluency, including experience using dashboards and metrics to inform strategy and performance.
• Passion for delivering high-value customer experiences and aligning internal teams around client success.