Director, Analyst Relations

About the role

Smartsheet is hiring a Director of Industry Analyst Relations to lead our global analyst relations program, nurture and strengthen analyst relationships, deliver exceptional support for research, and lead and inspire a team. AR is a strategic and highly visible function at Smartsheet, and we're looking for an experienced leader ready to build on our strong foundation and drive continued success.

Responsibilities

• Lead execution of Smartsheet's global analyst relations strategy to bolster go-to-market strategies and support key business and product initiatives.
• Help develop Smartsheet's analyst-facing story to influence mindshare based on Smartsheet's vision, strategy, and key competitive differentiators.
• Partner across Smartsheet teams at all levels of the organization to tell, support and deliver narrative that ties together technology trends, roadmap planning, multiple use cases and markets.
• Drive strategy and execution of analyst engagements - inquiries/briefings, advisory days, event sponsorships, analyst roadshows, etc.
• Own measurement and business reviews of the AR program's impact. Provide regular reports to Smartsheet leadership on analyst engagement and results.
• Collaborate with product, sales and marketing teams to drive the creation, promotion and enablement of analyst relations content.
• Refine processes and workflows to continuously improve day-to-day analyst relations operations.
• Manage analyst contracts and relationships.
• Support other duties as assigned.

Requirements

• 10-15+ years of experience in analyst relations at a technology company, preferably with SaaS experience.
• Understanding of key enterprise technologies and how the ecosystem of technologies is transforming the world.
• Proven track record of positioning technology companies as leaders in major analyst research.
• Consistent success leading and executing analyst relations programs and building collaborative relationships with influential analysts, executive leadership, and cross-functional partners.
• Proficiency leveraging AI-enabled tools to enhance daily productivity, streamline workflows, and improve the quality and efficiency of analyst relations operations.
• Experience with assessing and implementing a strategy and program and backing up recommendations for rationale and data.
• Executive presence and interpersonal skills, including the ability to persuade and motivate at every level of the organization and with analyst stakeholders.
• Excellent written and verbal communications skills with an outstanding ability to translate technology features into business outcomes.
• Strategic thinking and ability to develop compelling narratives grounded in data and facts.
• Strong project management and relationship management skills.
• Strong mentoring and leadership skills to build and encourage a high performing and highly motivated team.
• Relationship driven - experience building successful senior level relationships, internal and external.
• Ambition, drive and commitment to great results; including a constant desire to evolve the AR program and to understand and develop best practices.
• Bias for action. We are a small, dynamic team searching for a stellar teammate who shares our dedication to excellence. You are willing to jump in and help others, tackle new responsibilities, and take pride in elevating our program to premier status.
• Ability to cover west coast hours to support the team based at our corporate headquarters in WA.
• BA or BS degree.

Qualifications

• BA or BS degree.

Skills

• Strong communication and interpersonal skills.
• Strategic thinking and ability to develop compelling narratives grounded in data and facts.
• Proficiency leveraging AI-enabled tools to enhance daily productivity, streamline workflows, and improve the quality and efficiency of analyst relations operations.
• Strong project management and relationship management skills.
• Strong mentoring and leadership skills to build and encourage a high performing and highly motivated team.
• Ability to build and maintain relationships with analysts, executive leadership, and cross-functional partners.
• Experience with assessing and implementing a strategy and program and backing up recommendations for rationale and data.

Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees.
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay).
• Monthly stipend to support your work and productivity.
• Flexible Time Away Program, plus Sick Time Off.
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans.
• US employees receive 12 paid holidays per year.
• Up to 24 weeks of Parental Leave.
• Personal paid Volunteer Day to support our community.
• Opportunities for professional growth and development including access to Udemy online courses.
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account.
• Teleworking options from any registered location in the U.S. (role specific).

Pay

• US Base Salary Pay Range: $175,000 - $230,000 USD

Schedule

• West coast hours.