Director, Analyst Relations

Responsibilities

• Own, lead, and scale the Analyst Relations function and overall AR strategy at C3 AI.
• Develop program-wide and analyst-level goals and concrete, measurable objectives that advance C3 AI’s thought leadership and market position.
• Build and maintain the annual AR plan, engagement calendar, and budget; manage analyst-firm subscriptions, seat allocation, and internal access to inquiries.
• Identify target analysts and firms aligned with C3 AI’s business, product, and industry domains, and build an actionable coverage map.
• Define individual engagement plans and lead analyst engagements across briefings, inquiries, advisory sessions, and strategy days.
• Cultivate and sustain strong, trusted relationships with key analysts covering enterprise AI, data platforms, generative AI, and relevant industry domains.
• Identify and lead C3 AI’s participation in key evaluations — including Gartner Magic Quadrant, Forrester Wave, and IDC MarketScape — and secure and defend a leadership position for C3 AI.
• Manage the full evaluation lifecycle: RFI/questionnaire responses, demo scenarios and scripts, reference-customer coordination, briefing decks, and disclosure and submission timelines.
• Proactively shape analyst thought leadership and industry perspectives across market guides, hype cycles, forecasts, and forward-looking research.
• Prepare tailored product and customer narratives for individual analysts in collaboration with Product, Product Marketing, and Customer teams.
• Prepare, coach, and dry-run executives and subject-matter experts for analyst briefings; build briefing decks, talk tracks, and messaging frameworks.
• Cook up and coordinate with Corporate Communications/PR and Product Marketing to amplify favorable analyst positions, reports, and quotes across channels.
• Synthesize analyst feedback into competitive, product, and go-to-market intelligence and channel it back to Product, Marketing, and Sales.
• Enable Sales to leverage analyst reports, rankings, and quotes throughout the sales cycle.
• Define, track, and report AR KPIs — e.g., analyst sentiment and mindshare, share of voice, evaluation rankings and trajectory, briefing and inquiry volume, and influence on pipeline.
• Effectively and proactively communicate AR program status, results, and risks to executive leadership and the broader organization.

Qualifications

• Bachelor of Science in a STEM field.
• 10+ years of experience in analytical enterprise or B2B environments.
• 3+ years of experience leading Analyst Relations for enterprise software companies.
• Demonstrated track record of improving positioning in industry evaluations such as Gartner Magic Quadrant, Forrester Wave, or IDC MarketScape.
• Working expertise in analytics, AI/ML, deep learning, generative AI, and data science, with the ability to engage analysts credibly on technical topics.
• Excellent verbal and written communication and presentation skills, with strong executive presence.
• Experience collaborating cross-functionally to mobilize Product, Customer, and executive leadership.
• Strong strategic thinking, program and project management, problem-solving, and a bias for action.
• Passion for self-learning and staying current in relevant domains.