Director-Admissions

About the Role

This position oversees the daily operations of the admissions division, ensuring efficient workflow, staff competency, and adherence to hospital policies and safety standards.

Responsibilities

• Assessment
  • Assess competency of staff members, identify areas of improvement, and assist in developing educational opportunities.
  • Routinely inspect the division to ensure the safety of patients, visitors, and personnel.
  • Assess the need for supplies and order appropriately according to area needs.
  • Evaluate registration activities to provide indicators for continuous quality improvement.
• Planning
  • Plan and prepare time schedules for staff to complete necessary assignments accurately and on time.
  • Plan for the effective use of available staff.
  • Develop and coordinate orientation plans for staff within units.
  • Plan and assist in the orientation of new personnel to the unit.
• Implementation
  • Facilitate positive relationships among supervised staff and with other departments.
  • Supervise work performance on a daily basis.
  • Complete employee evaluations objectively and in a timely manner.
  • Provide employee counseling or in-service training to correct deviations from standards, policies, or procedures.
  • Instruct personnel regarding hospital and division policies and procedures.
  • Conduct monthly unit meetings using Performance Improvement monitors and Report Cards to communicate issues and operational updates.
  • Collaborate with the CFO and Human Resources to make decisions concerning hiring, transfer, or discharge of employees.
  • Provide appropriate documentation in a timely manner.
  • Review financial and registration reports within units to identify problems requiring intervention.
  • Admit patients and cover shifts as necessary.
  • Perform other duties as assigned by the CFO.
• Evaluation
  • Supervise and evaluate work performance, adherence to hospital policies, and staff development.
  • Counsel personnel and take appropriate action regarding personal or professional issues affecting division operations.
  • Review and evaluate department policies and procedures, initiating development and revision processes as needed.
• Self Development
  • Participate in activities designed to improve hospital and department services.
  • Assume responsibility for personal growth and development of management skills.
  • Maintain knowledge of computer system failure and emergency plans (e.g., fire, disaster, bomb threats).

Requirements

• Experience
  • Minimum of 3 years of admissions or supervisory experience, including direct supervisory responsibilities.
• Education
  • High School Diploma (required).
  • Bachelor’s Degree (preferred).
• Certification
  • Must obtain NAHAM Certification within 15 months of hire.

Work Environment

• Functional Demands
  • Activity Level: Sedentary to light throughout the workday, with occasional moderate or high-energy tasks.
  • Lifting/Carrying:
    • Lift and carry up to 15 lbs. (e.g., supplies).
    • Lift up to 50 lbs. overhead (e.g., boxes).
    • Push/pull carts up to 100 lbs. (e.g., empty beds, stretchers).
  • Physical Activities:
    • Sitting: Continuous.
    • Standing/Walking: Occasional.
    • Reaching Forward: Frequent.
    • Keyboard use/repetitive motion: Continuous.
    • Talking/hearing: Continuous.
  • Sensory Requirements:
    • Color vision, near/far vision, depth perception, and hearing discrimination (not specified as applicable but implied for role).
  • Environmental Factors:
    • Not anticipated: Exposure to blood-borne pathogens, chemicals, airborne diseases, extreme temperatures, radiation, uneven surfaces, extreme noise, or dust.
• Supervisory Responsibilities
  • This position formally supervises employees, including authority to hire, terminate, discipline, and promote staff.