Director, Account Management

Fitch Solutions is a leading provider of insights, data, and analytics. It informs investment strategies, strengthens risk management capabilities, and identifies strategic opportunities. Analysts, lawyers, journalists, and economists offer in-depth views on credit markets, risk, individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst.

About the role

Fitch Solutions is seeking a Director, Account Manager based out of our New York office. This role is responsible for meeting an annual net sales target by growing client spend with Fitch Solutions through cross-sell or up-sell, building and retaining client relationships, and being an overall trusted advisor in our product suite.

Responsibilities

• Meet or exceed annual net sales target
• Meet or exceed expected KPIs
• Retain and grow current revenue
• Retain and grow client relationships
• Lead by example as a Senior member of the team through sales excellence, professionalism, and collaboration

Requirements

• Minimum of 8 years of client facing sales/account management/relationship management experience, preferably within the financial services sector
• Bachelor’s degree required
• Proven sales track record of meeting or exceeding targets/KPIs
• Proven ability to create, maintain, and close a sales pipeline
• Knowledge of financial services and/or capital markets
• Creative problem-solving skills with the ability to diagnose issues and develop solutions
• Excellent time management and organizational skills
• A diligent work ethic with a results-driven attitude
• Excellent communication skills, both oral and written
• Excellent listening skills
• Strong interpersonal skills including demonstrable evidence of the ability to credibly interact with, and influence, senior level and C-Suite executives
• Team player – willing to “get your hands dirty” to meet a team goal

Qualifications

• Proven ability to create, maintain, and close a sales pipeline
• Knowledge of financial services and/or capital markets
• Creative problem-solving skills with the ability to diagnose issues and develop solutions
• Excellent time management and organizational skills
• A diligent work ethic with a results-driven attitude
• Excellent communication skills, both oral and written
• Excellent listening skills
• Strong interpersonal skills including demonstrable evidence of the ability to credibly interact with, and influence, senior level and C-Suite executives
• Team player – willing to “get your hands dirty” to meet a team goal

Skills

• Client relationship management
• Sales strategy development
• Account management
• Product knowledge
• Client retention
• Collaboration

Benefits

• Hybrid work environment: 2 to 3 days a week in office required based on your line of business and location
• Culture of learning & mobility: Dedicated trainings, leadership development, and mentorship programs designed to ensure continuous learning opportunities
• Investing in your future: Retirement planning, financial wellness, and tuition reimbursement programs designed to empower you to achieve your short and long-term goals
• Supporting health & wellness: Comprehensive healthcare offerings prioritizing a healthy body & mind
• Family-first policies: Generous global parental leave plan designed to help you balance career and family life effectively
• Promoting giving back: Paid volunteer days and support for community engagement initiatives

Pay

Expected base pay rates for the role will be between $125,000 and $165,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.

Schedule

2 to 3 days a week in office required based on your line of business and location.