Director, Academic Advising (Ursuline College Campus)

Position Summary

The Director, Academic Advising, will work as a member of the Academic and Career Development (ACD) team within the Academic Enhancement Division at Gannon University – Ursuline College Campus. The Director will provide quality academic advising and coaching services to various populations of undergraduate students, especially freshmen and students experiencing barriers, to increase undergraduate student persistence and retention. The Director reports directly to the Executive Director and works closely with other members of the department and undergraduate faculty advisors and other university student support offices. Must be able to support the University’s Mission and Service Standards Framework.

Required Qualifications

• Education: A master’s degree is required in a related field, e.g., higher education, education, or student personnel.

• Experience/Certification in academic coaching preferred.

• Experience: At least five (5) years of experience in academic advising/academic coaching and student support services at the college/university level are required.

• Interpersonal Skills: Excellent interpersonal and verbal and written communication skills, including small group presentation skills.

• Knowledge: Current theories and practices in higher education student development, retention, academic and career advising/coaching, and student support services.

• Computer Skills: Working knowledge of Microsoft Word, Excel, Instagram, Canva, and PowerPoint; ability to operate standard office equipment.

Preferred Qualifications

• Licenses and Certifications: Although not required, certifications in academic coaching, or career services and administering personality inventories (e.g., Myers-Briggs, etc.) will be considered favorable.

Physical Demands

• Work is indoors in a typical office setting.

• Evening hours may be required to provide all students with access to ACD department resources.

• Occasional weekend hours for university events and activities such as Convocation, Commencement, New Student Orientation, and undergraduate Open House are expected.

• This position is located in Pepper Pike, Ohio, at Gannon University’s Ursuline College Campus.