Direct Support Provider On Call

About the role

Emergency Cellphone Responder (E-Cell) positions provide 1:1 support to adults with developmental disabilities in their home and throughout their community. Responsibilities include responding to emergency calls from support staff, discussing emergency supports with clients' families, and supporting staff with anything out of the ordinary.

Responsibilities

• Organize coverage for open shifts with our clients
• Respond to emergency calls from support staff
• Discuss emergency supports with clients’ families as needed
• Support staff with anything out of the ordinary
• Client Support: Provide emotional support and companionship, get exercise and walks, do arts and craft projects, connect with friends and loved ones virtually, meal planning and cooking, light cleaning, personal and intimate care, wheelchair lifts and transfers, grocery shopping and other errands

Requirements

• High school diploma or equivalent
• Two years experience working in the field of human services preferred
• An understanding and commitment to the philosophy of inclusion, access, and consumer-driven services
• The ability to work cooperatively with consumers, their support systems, employers, and other agencies
• The ability to solve problems independently and as part of a team
• The willingness to commit to a minimum of one year on the E-Cell team

Qualifications

• Valid California driver’s license, a driving record that meets agency standards, auto insurance, and access to a reliable vehicle
• Part-time position with a 24-hour on-call schedule
• Initial 16 hours of paid training with clients per week

Benefits

• Medical coverage for those working 30 hours a week or more, with two different providers for you to choose from
• Dental and vision coverage for both full-time and part-time staff
• Flexible Spending Account & Dependent Care FSA, Commuter, and Parking pre-tax benefits
• Voluntary Life, AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
• Employee Assistance Program (EAP) that includes free mental health counseling sessions for you and members of your household
• 403(b) retirement plan so you can invest in your future
• Education Assistance Fund, providing reimbursement for tuition, fees, and supplies for education and self-enrichment courses
• Membership in the Service Employees International Union (SEIU) Local 1021
• Many opportunities for training so you can feel confident in the work you do and prepare for future career opportunities
• Paid sick leave for all employees, and paid vacation for full-time employees
• Paid holidays for all Federal holidays
• Mileage reimbursement for on-the-job driving at the IRS rate
• Additional Language Stipends for staff based on language fluency assessment and client/department/agency needs
• Staff appreciation month with a BBQ, a party, daily raffles, and more, to celebrate you and the important work that you do
• Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments

Pay

• $28.62 per hour during support hours
• $75 stipend for each 24 hour shift of on-call on weekdays
• $125 stipend for each 24 hour shift of on-call on weekend days
• Four hours of training shifts paid at $28.62 per hour are guaranteed for each 24 hour on-call shift

Schedule

• Tuesdays - North County (9:00AM Tuesday - 9:00AM Wednesday)
• Wednesdays- North County (9:00AM Wednesday - 9:00AM Thursday)

Locations

• Working primarily in the North County region: Oakland, Berkeley, Emeryville, and Hayward
• Our agency supports clients throughout Alameda County