DIRECT SUPPORT PROFESSIONAL-HOURLY

Looking for more than just a job? At AO Residential Services, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We are seeking compassionate, dedicated professionals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

About the role

As a Direct Support Professional (DSP), you will provide person-centered support to individuals with intellectual, developmental, and behavioral health challenges. You will help individuals maximize their independence while promoting dignity, safety, wellness, inclusion, and personal choice.

Responsibilities

• Provide compassionate, trauma-informed, person-centered care and support.
• Assist individuals with activities of daily living, including personal hygiene, meal preparation, housekeeping, shopping, and household maintenance.
• Support individuals in achieving goals outlined in their Individual Service Plans (ISP) and Behavior Support Plans (BSP).
• Promote independence, self-advocacy, and community inclusion.
• Transport individuals to medical appointments, day programs, religious services, family visits, recreational activities, and community events.
• Administer medications and assist with prescribed healthcare programs.
• Implement behavioral support plans and habilitation programs.
• Monitor for crisis situations and respond appropriately according to established procedures.
• Maintain a safe, supportive, and respectful environment.
• Document services accurately, including daily logs, medication administration records, incident reports, goal tracking, and other required records.
• Monitor consumer funds and maintain accurate financial documentation.
• Participate in residential licensing activities and program inspections.
• Attend required training programs, staff meetings, and competency-based training.
• Collaborate with the Residential Manager, Lead DSP, families, and interdisciplinary team members.
• Report suspected abuse, neglect, or mistreatment in accordance with agency policy and regulatory requirements.
• Complete all assigned duties while maintaining confidentiality and HIPAA compliance.
• Perform other duties as assigned.

Requirements

• High School Diploma, GED, or equivalent.
• Minimum age of 21 years.
• Valid driver's license and clean motor vehicle record.
• Ability to pass all required background checks and screenings.
• Strong written and verbal communication skills.
• Basic computer proficiency including Microsoft Office, email, and electronic documentation systems.
• Ability to complete and maintain CPR, First Aid, and all required agency training certifications.
• Ability to work independently and exercise sound judgment.

Qualifications

• Preferred: Associate's or Bachelor's degree.
• Preferred: Six (6) months to one (1) year of experience working with individuals with intellectual disabilities or in a human services environment.

Skills

• Knowledge of intellectual and developmental disabilities.
• Understanding of trauma-informed care practices.
• Strong documentation and organizational skills.
• Effective problem-solving and time management abilities.
• Excellent interpersonal and communication skills.
• Ability to remain calm and professional during crisis situations.
• Commitment to maintaining confidentiality and professional ethics.
• Ability to work effectively with individuals served, families, coworkers, and community partners.

Benefits

• Competitive compensation.
• DailyPay – Access your earned wages before payday.
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off.
• Employee Assistance Program.
• Wellness programs.
• Employee referral bonuses.
• Company-paid training.
• Paid training programs.
• Professional development opportunities.
• Certification opportunities.
• Leadership development programs.
• Career advancement opportunities across multiple service lines.

Schedule

Part-Time Weekend: Saturday & Sunday, 7:00 a.m. – 3:00 p.m. Additional flexibility may be required based on program needs and emergency situations.

Physical Requirements

• Ability to lift and/or assist with moving individuals and equipment weighing over 50 pounds.
• Ability to stand, walk, bend, stoop, twist, reach, and climb stairs throughout the workday.
• Ability to drive agency vehicles as needed.
• Ability to work in residential and community-based environments.
• Ability to perform essential job functions with or without reasonable accommodation.

About Our Organization

AO Residential Services is part of the Inperium family of companies. We offer meaningful work where your compassion, dedication, and hard work make a real difference every day.