Direct Support Professional - Citizens

About the role

Practice and promote the agency’s mission statement and guiding principles in every interaction. Provide ongoing support to the people that live in the Residential Services program to ensure that a high quality of life is maintained. Provide support in areas such as self‑care routines, health, safety, household chores, socialization, and overall wellbeing.

Responsibilities

• Provide ongoing guidance and support to individuals with intellectual and other disabilities to ensure active participation in all aspects of their lives, including self‑care, health, safety, household chores, socialization, and overall wellbeing.
• Deliver the level of support necessary for each person supported to promote independence and engagement in daily routines.
• Support individuals in becoming active community members and in maintaining and building natural supports and relationships.
• Ensure a safe and clean home by assisting with and participating in household chores as needed.
• Follow all treatment plans and use adaptive and safety equipment to promote independence, health, safety, and well‑being.
• Teach meal‑preparation concepts such as diet adherence, portion control, and cooking skills.
• Assist with medication administration in accordance with AMAP policy and procedures.
• Implement and document treatment plans and agency‑related materials (e.g., residential habilitation goals, medical case notes, communication logs) to support independence and health outcomes.
• Adhere to overtime, scheduling, and minimum‑staffing policies to ensure quality support each day.
• Participate as a member of the interdisciplinary team, attending meetings to discuss progress, goal achievement, and to share information and ideas.
• Provide transportation for medical appointments, shopping, recreational outings, and other needs.
• Mentor new Direct Support Staff by demonstrating supportive routines and reviewing training manuals.
• Participate in house meetings and maintain all certification and training requirements.
• Perform any other duties as requested by the supervisor.

Qualifications

• Successful completion of fingerprint/criminal background check.
• Training on Personal Outcome Measures (POM) required prior to completing evaluations and assessments.
• High school diploma or equivalent preferred.
• Valid NYS driver’s license and ability to maintain qualified driver status throughout employment.
• Ability to communicate and understand written and oral directives/instructions.
• Physical ability to lift and transfer individuals (children and/or adults) and meet other physical demands of the position.