Direct Support Professional - Citizens

Responsibilities

Practice and promote the agency’s mission statement and guiding principles in every interaction. Provide ongoing support to the people that live in the Residential Services program to ensure that a high quality of life is maintained. Provide support in areas such as self‑care routines, health, safety, household chores, socialization, and overall wellbeing.

• Provide only the level of support necessary for each person supported to ensure independence and engagement in their daily routine.
• Support individuals to become active members of the community and maintain or build natural supports and relationships.
• Ensure a safe and clean home by assisting with household chores and participating as needed.
• Follow all treatment plans and use adaptive and safety equipment to promote independence and ensure health, safety, and well‑being.
• Support each person in preparing meals, teaching diet adherence, portion control, and cooking skills.
• Assist with medication administration according to the AMAP policy and procedures.
• Implement and document treatment plans and agency materials (e.g., residential habilitation goals, medical case notes, communication logs) to aid independence and safety.
• Adhere to overtime, scheduling, and minimum staffing policies to provide quality support each day.
• Serve as a member of the interdisciplinary team, attending meetings to discuss progress, goal achievement, and share information.
• Provide transportation for medical appointments, shopping, recreational outings, and other needs.
• Mentor new Direct Support Staff by demonstrating supportive routines and reviewing training manuals.
• Participate in house meetings and maintain all certification and training requirements.
• Perform all other duties as requested by the supervisor.

Qualifications

• High school diploma or equivalent preferred.
• Valid NYS driver’s license and ability to maintain qualified driver status throughout employment.
• Ability to communicate and understand written and oral directives/information.
• Successful completion of fingerprint/criminal background check.
• Training on Personal Outcome Measures (POM) required prior to completing evaluations and assessments.

Physical Demands

Regular and substantial unsupervised or unrestricted physical contact with people receiving services is required. Physical aspects may include, but are not limited to, lifting and transferring individuals (children and/or adults). Inability to meet these physical demands may impact employment.