Direct Sales Agent Specialist (2723) - Direct Auto

About the role

The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers' needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance.

Responsibilities

• Drive sales growth by engaging with interested prospective customers
• No cold calling—Connect through inbound calls and proactive outbound calls with active insurance shoppers
• Sell reputable products from Allstate and our family of brands
• Successfully closes sales of insurance and ancillary products
• Maintain and expand a book of business through new product sales, cross-sell / retention of customers
• Leverage community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.)
• Initiate outbound calling to established target customer base for product offerings
• Monitor key competitors in the local market area and make suggestions on initiatives that could improve the company’s position in the marketplace
• Work with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals
• Deliver optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision
• Understand, promote, and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
• Receive customer payments, issue receipt and verify reports of receipts for cash drawers

Requirements

• 0 – 2 years of experience
• P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company.

Qualifications

• Successfully closes sales of insurance and ancillary products
• Maintains and expands a book of business through new product sales, cross-sell / retention of customers
• Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.)
• Initiates outbound calling to established target customer base for product offerings
• Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace
• Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals
• Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision
• Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
• Receives customer payments, issues receipt and verifies reports of receipts for cash drawers

Skills

• Active Learning
• Adaptability
• Business Integrity
• Customer Centricity
• Customer Service
• Digital Literacy
• Inclusive Leadership
• Learning Agility
• Persuasion
• Results-Oriented
• Sales
• Social Orientation
• Time Management

Benefits

• Day 1 Benefits
• Medical, Dental, Vision, Tuition Reimbursement, Pension & so much more!
• 20 PTO Days per year & 6 Paid Holidays!
• Ability to sell a multitude of industry-leading products through retail stores and phone!
• Entrepreneurial, performance-based, and results-focused culture!
• Multi-tiered and comprehensive paid training program!
• Base hourly rate plus uncapped monthly incentive!

Pay

Base compensation: $20.00 per hour

Total Compensation: In addition to the base hourly rate, total compensation for this role may include incentive pay, such as commissions and bonuses, based on individual and team performance.

Schedule

Flexible schedule to accommodate remote work