Jobs · Consulting · Texas

Dir, Field Business Process Consulting

CDK Global · Austin, TX · 2 days ago
Consulting$180k–$200k/yrFull-time
The user wants me to reformat a job posting into clean, well-structured semantic HTML. I need to follow the rules: 1. Use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule) 2. Use
  • for any list of duties/requirements/benefits, and

    for prose 3. Do NOT repeat the job title as a heading (the page already shows it) 4. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it 5. Preserve ALL substantive information; do NOT invent or summarize away detail 6. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions 7. Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text 8. Never create Pay/Schedule/Benefits sections unless the posting actually states them 9. Prefer a few substantive sections over many thin ones 10. Output ONLY the HTML fragment — no /, no markdown code fences Let me analyze the job posting: - About Us: CDK Global description - Position: Dir, Business Process Consulting (this is the job title, should not be a heading) - Position Summary: description - Position Responsibilities & Essential Functions: several subsections with bullet points - Required Qualifications And Attributes: numbered list - Preferred Qualifications And Attributes: bullet points - Salary Range: $180,000 - $200,000 (this is Pay) - Benefits: Medical, dental, vision, PTO, 401K Matching, Tuition Reimbursement - EEO/legal boilerplate at the end (should be removed) I need to structure this into sections. The user wants

    for section headings. I should group related content. Possible sections: - About the role (or About the company) - but the "About Us" is company description. Could be "About the company" or "About the role". The position summary is about the role. I'll create "About the role" for the position summary, and maybe "About the company" for the CDK description. But the rule says "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". So I can use "About the role" for the position summary. - Responsibilities: the "Position Responsibilities & Essential Functions" has multiple subsections: Business and Financial Leadership, Consulting Delivery and Customer Outcomes, People Leadership, Growth and Strategy, Operational Excellence. Each has bullet points. I could make each a subsection under Responsibilities, but the rule says use

    for section headings. Could use

    for each? But they are sub-responsibilities. Might be better to have one "Responsibilities" heading and then use
      for each area? But the rule says use
      • for any list of duties. I think I should create a "Responsibilities" section with subsections as

        ? But the rule only mentions

        for section headings. It doesn't forbid

        . However, the example only shows

        . I'll use

        for main sections and maybe

        for subsections? But the instruction says "use

        for section headings". It doesn't say I cannot use other headings. But to be safe, I'll use

        for each major area? That might be too many. Let's see: The posting has "Position Responsibilities & Essential Functions" with five sub-areas. I could make each an

        but that would be many headings. The rule says "Prefer a few substantive sections over many thin ones." So maybe combine into one "Responsibilities" section with bullet points grouped by area? But the bullet points are distinct per area. I could use

        for "Responsibilities" and then use

        for each area title and then

          for its bullets. That would be semantic. Similarly, "Required Qualifications And Attributes" and "Preferred Qualifications And Attributes" can be "Requirements" and "Preferred qualifications" sections. Salary Range -> "Pay" section. Benefits -> "Benefits" section. The EEO and legal boilerplate should be removed. Also, the "Position:" line is the job title, should not be a heading. Now, I need to output only HTML fragment. Let me draft:

          About the company

          CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. For more information, visit us at www.cdk.com

          About the role

          The Dir, Business Process Consulting is a senior leader within CDK's Consulting organization, responsible for leading a high-performing team of consulting professionals while driving revenue growth, operational performance, customer outcomes, and associate development. This role has significant responsibility for the performance of the Consulting business, including revenue attainment, profitability, productivity, delivery quality, customer satisfaction, talent development, and execution of strategic growth initiatives. The ideal candidate is an experienced consulting leader who combines strong business and financial acumen with exceptional people leadership. This individual will be comfortable operating at both the strategic and tactical levels - developing the organization and identifying growth opportunities while maintaining strong discipline around execution and results.

          Responsibilities

          Business and Financial Leadership

          • Own and drive performance against Consulting revenue, margin, productivity, and operational targets.
          • Maintain strong visibility into business performance, capacity, utilization, pipeline, and delivery forecasts.
          • Identify risks and opportunities early and develop actionable plans to address them.
          • Partner with Finance, Sales, Professional Services, Product, and other CDK organizations to achieve business objectives.
          • Identify opportunities to expand Consulting revenue through new services, customer relationships, and cross-functional initiatives.

          Consulting Delivery and Customer Outcomes

          • Ensure consistent, high-quality consulting delivery across customers and engagements.
          • Establish expectations and accountability for customer outcomes, delivery excellence, and measurable business impact.
          • Build trusted relationships with key customers and executive stakeholders.
          • Support leaders and consultants in navigating complex customer engagements and escalations.
          • Maintain a strong customer-first culture with a focus on measurable value and long-term relationships.

          People Leadership

          • Lead, coach, and develop Consulting managers and consulting professionals.
          • Build a culture of accountability, collaboration, continuous improvement, and high performance.
          • Establish clear performance expectations and ensure leaders actively manage productivity, development, and results.
          • Develop future leaders and create meaningful succession and career-development opportunities.
          • Attract, retain, and develop high-performing consulting talent.

          Growth and Strategy

          • Partner with Sales and other CDK teams to identify and develop new Consulting opportunities.
          • Help evolve Consulting offerings based on customer needs, market trends, and CDK strategic priorities.
          • Support the development, launch, and scaling of new consulting services and recurring-revenue opportunities.
          • Encourage consultants to identify opportunities across the broader CDK portfolio and create meaningful referrals and expansion opportunities.
          • Translate strategic priorities into clear operating plans and measurable execution.

          Operational Excellence

          • Drive disciplined management of billable productivity, resource utilization, capacity, scheduling, and delivery.
          • Use data and performance metrics to identify trends and improve business results.
          • Establish consistent operating rhythms across the organization.
          • Continuously evaluate processes and identify opportunities to improve efficiency, scalability, and the consultant and customer experience.

          Requirements

          • 10+ years of progressive leadership experience in consulting, professional services, automotive retail, SaaS, technology, or a related industry.
          • Bachelor's degree or equivalent experience.
          • 6+ years of people leadership experience.
          • Demonstrated experience leading managers and geographically dispersed professional teams.
          • Strong financial and business acumen with experience managing revenue, profitability, productivity, and operational KPIs.
          • Proven ability to build high-performing teams and develop leaders.
          • Demonstrated success managing complex customer relationships and executive-level stakeholders.
          • Strong understanding of consulting and professional-services delivery models.
          • Experience partnering with Sales to develop opportunities and grow customer relationships.
          • Ability to translate strategy into execution and measurable business outcomes.
          • Strong communication, presentation, negotiation, and executive-presence skills.

          Preferred qualifications

          • Automotive retail and/or dealership operations experience.
          • Automotive Consulting experience.
          • Experience with change management or transformation.
          • Experience being a leader of leaders.

          Pay

          Salary range: $180,000 - $200,000. CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.

          Benefits

          • Medical, dental, and vision benefits
          • Paid Time Off (PTO)
          • 401K Matching Program
          • Tuition Reimbursement
          I should not include the EEO statement, visa sponsorship, etc. Now, check rules: "Do NOT repeat the job title as a heading (the page already shows it)" - I didn't. "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

          or drop it." There's no Job ID. "Preserve ALL substantive information; do NOT invent or summarize away detail." I kept all bullet points. "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." I removed EEO and legal. "Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text" - I have content for each. "Never create Pay/Schedule/Benefits sections unless the posting actually states them." The posting states Salary Range and Benefits, so I included. "Prefer a few substantive sections over many thin ones." I have 7 sections: About the company, About the role, Responsibilities, Requirements, Preferred qualifications, Pay, Benefits. That's okay. Now, output only HTML fragment. No markdown code fences. No /. I'll output as plain HTML. Note: The user said "use

          for section headings". I used

          for subsections under Responsibilities. That might be okay, but to strictly follow, maybe I should use

          for each

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