Dinner Train Server (Bardstown, KY)

Responsibilities

• Practice and preach “Safety is our priority”.
• Adhere to meticulous safety and customer service standards, including proper uniform use, service techniques, and dining car setup.
• Maintain customer satisfaction as the top priority.
• Comply with local, state, and federal alcohol laws.
• Ensure the point-of-sale system is operational and all items are entered correctly; safeguard cash.
• Keep all server stations stocked and cleaned at all times.
• Reconcile cash and tips at the end of shift.
• Clean tables and area at the end of a run; setup for the next run.
• Perform table setup prior to runs.
• Polish all glassware, flatware, and dinnerware.
• Greet customers and help with their boarding; thank customers and help them depart.
• Handle customer needs during the runs (order taking, drink refills, serving food, etc.).
• Upsell items (alcohol, appetizers, etc.).
• Work with Nicholasville on special events.
• Be cross-trained to work in the Gift Shop as necessary.
• Perform other duties as assigned.

Requirements

• High school graduate or equivalent.
• Must be able to read, write, and follow written and oral instruction.
• Minimum one year’s experience as a server.
• Experience with POS system.

Physical Requirements

• Bend at the waist.
• Reach overhead, above the shoulders, and horizontally.
• Hearing and speaking to exchange information.
• See to read a variety of materials.
• Dexterity of hands and fingers to operate equipment and utensils.
• Balance on a moving train.
• Regularly and correctly lift and transport objects weighing up to 50 lbs.

Environmental Conditions

• Work a minimum of 8 hours with appropriate mobility and endurance.
• Work flexible time periods as required of a server in a diverse environment.
• The ability to work on a moving train.
• Maintain total confidentiality of guest personal and payment information.
• Handle large sums of cash.

Benefits

• Full-Time Team Members:
• Immediate eligibility starting day one of employment:
• Medical, Dental, Vision Insurance
• PTO (Paid Time Off) Accrual
• 8 Paid Holidays Per Year
• Veteran’s Day is a Paid Holiday for US Veterans
• Voluntary Supplemental Life Insurance
• Voluntary Short and Long-Term Disability
• Voluntary Accident Insurance
• FSA and HSA Options
• 401K Employer Match
• Paid Maternity Leave
• Group Life Insurance
• All Team Members:
• 401K Retirement Savings Plan
• Referral Bonuses
• Employee Discounts from Various Suppliers
• Employee Assistance Program
• Annual Boot Voucher
• Company Provided PPE
• Prescription Safety Glasses Allowance

Pay

Details about pay are not specified in this job description.

Schedule

Details about schedule are not specified in this job description.