Dining Services Director

About the role

The Dining Services Director, reporting directly to the Executive Director, leads all aspects of the community's dining program, ensuring residents, families, and guests receive nutritious, high-quality meals and exceptional hospitality.

Responsibilities

• Schedule staff on an ongoing basis and provide coverage when unable to find necessary staff coverage.
• Maintain good communication with all vendors, community leadership, and regional dining services team.
• Support all catering, room service, special party needs, marketing functions, etc.
• Responsible for maintaining, ordering, and accounting for food inventories necessary to complete duties and keeping food and supply costs within budget.
• Instruct all employees on the operation, maintenance, and cleaning of all kitchen equipment.
• Exhibit thorough knowledge of all food service positions and provide hands-on training to staff.
• Create recipes that are easy for dietary staff to follow.
• Handle food in a safe and appropriate manner.
• Recruit, orientate, and hire new dining service staff.
• Aid in monthly staff in-service meetings and committees as appointed.
• Aid with Sales/Marketing procedures to develop and enhance satisfaction levels, as well as participate in resident sales, tours, and community needs when required.
• Securely manage company credit card and file receipts in a timely manner.
• Maintain appropriate food temperatures by ensuring proper cooling/heating procedures are followed and equipment is working properly.
• Utilize basic mathematical concepts such as addition, subtraction, multiplication, division, fractions, percentages, ratios, and proportions to practical situations.
• Remain current and up to date with all food safety licensing requirements for FDA, state, county, and local authorities along with ensuring all guidelines are adhered to.
• Work well with others and take direction from management, as well as take initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed.
• Create and manage the department schedule through the Attendance on Demand platform to ensure adequate coverage according to the labor budget and ensure all key AOD expectations and guidelines are consistently met.
• Other duties as assigned.

Requirements

• Associate’s degree with culinary training OR 3-5 years of culinary experience required.
• Applicable state/county licensure required. Food Manager Certification, or ability to obtain, is required.
• CPR or BLS certification preferred.
• Previous staff management and/or coaching and mentoring of dining services team experience is preferred.
• Experience in a senior living community is preferred.
• Demonstrated proficiency in common digital tools and applications, including Microsoft Office programs (Outlook, Excel, Word), web-based platforms, electronic health record systems, and any HR-related systems as applicable.

Qualifications

• Associate’s degree with culinary training OR 3-5 years of culinary experience required.
• Applicable state/county licensure required. Food Manager Certification, or ability to obtain, is required.
• CPR or BLS certification preferred.
• Previous staff management and/or coaching and mentoring of dining services team experience is preferred.
• Experience in a senior living community is preferred.
• Demonstrated proficiency in common digital tools and applications, including Microsoft Office programs (Outlook, Excel, Word), web-based platforms, electronic health record systems, and any HR-related systems as applicable.

Skills

• Leadership
• Communication
• Teamwork
• Problem-solving
• Time management
• Food safety and hygiene
• Staff management and development
• Customer service
• Marketing and event coordination
• Inventory management
• Mathematical skills
• Health and safety protocols
• Technology proficiency

Benefits

• Comprehensive benefits package including medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match (after one year of service).
• GROW Points—a unique rewards system that celebrates your hard work and dedication.
• Exclusive Skechers shoe discounts.
• Early paycheck access.

Pay

Competitive salary commensurate with experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate the needs of the dining services department.