Dining Room Manager, Specialty Dining

About the role

The Role Note: Fidelity will not provide immigration sponsorship for this position. Are you passionate about delivering world-class dining experiences? As the Dining Room Manager for Specialty Dining at Fidelity Investments, you will lead the way in crafting an outstanding atmosphere for our guests!

Key Responsibilities

• Coordinating the daily operations of the front of house team, ensuring smooth and efficient service from breakfasts, lunches, and occasional receptions & dinners.
• Handling inventory for front of house sections, making certain they remain sufficiently supplied to support business demands.
• Supervising and training the waitstaff team, conducting pre-service briefings, and crafting work schedules to maintain service excellence.
• Managing reservations, ensuring accuracy, and communicating dietary restrictions with the culinary team.
• Reporting on volume of activity and projections.

The Expertise and Skills You Bring

• You are a dynamic and highly motivated individual who thrives in a fast-paced, organized environment.
• Your experience in upscale dining settings and your ability to multitask will be essential in this role.
• You will play a crucial part in our customer-obsessed team, sharing your expertise while working independently with confidence and poise.
• Your attention to detail and dedication to flawless execution will set you apart.
• A high school degree or equivalent experience is required; a college degree is preferred.
• Proven experience in an upscale dining environment.
• Solid computer skills, including proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• PREFERRED: Certifications - ServSafe Food, CPR Training, and TiPS Alcohol Certification.

The Team

We are a team that prides itself on delivering outstanding dining experiences to high-level Fidelity executives and external guests. Our collaborative efforts ensure that we provide a welcoming and memorable experience for all, maintaining the highest service standards. We work closely with the Executive Chef and culinary team to accommodate special requests and dietary needs thoughtfully. Our dedication to inclusion and collaboration drives us to achieve excellence in every service!

Fidelity’s Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Pay

The base salary range for this position is $74,000-141,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Benefits

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.