Dining Room Manager
The Aspenwood Company · Charlotte, NC · 2 days ago
Management$27/hrFull-time
About the role
We are seeking a Dining Room Supervisor who is passionate about providing exceptional dining experiences and leading a dynamic team. The ideal candidate will be dedicated, friendly, and ready to make a positive impact on our residents and guests.
Responsibilities
- Serve as the liaison between front of house and back of house to ensure accurate and timely completion of resident and guest orders.
- Maintain a clean dining room set up to company standards for all meals and functions.
- Greet all residents and guests with a smile, ensuring each person feels valued and well-served.
- Collect and address resident suggestions and comments to continually improve dining services.
- Conduct regular inventory checks and keep track of dining room small ware, table ware, and linen.
- Evaluate dining services through quality assurance audits and maintain accurate meal count reports.
- Remove walkers from the dining room and return them promptly after meals.
- Explain menu selections to residents and guests.
- Be an active member of the community's emergency response team.
- Maintain a professional appearance and good personal hygiene per company policies.
Requirements
- Must obtain accredited food handler certification within 60 days as per State guidelines.
- Proficient in computer skills, including Microsoft Word and email.
- High School Diploma or GED preferred.
- One to two years of related experience, including supervisory responsibilities.
- Great customer service attitude and the ability to interact well with staff, residents, and guests.
- Able to give and follow written and oral instructions.
- Able to work independently and as part of a team.
Qualifications
- Ability to understand and follow written and verbal instructions.
- Ability to work independently and as part of a team.
Skills
- Customer service skills
- Team leadership
- Inventory management
- Food safety knowledge
Benefits
- 401K with a 4% safe harbor match
- Perks at Work - Discounted pricing on purchases
- Holiday Pay including a Floating Holiday
- Generous PTO that rolls over year over year
- Employee Assistance Program
- Paycheck Advances
- Healthcare options
- Financial Hardship Programs
- Compassionate Leave
- PTO Cashout Option
Pay
$27.00/hr. - $30.00/hr.
Schedule
Full Time Schedule: Monday - Friday: 6:00a.m. - 2:00p.m. | 11:00a.m. - 8:00p.m. | 2:00p.m. - 8:00p.m.