Dining Room Manager

Responsibilities

• Provides quality dining experiences by overseeing dining room staff and maintaining a pleasant and clean dining environment.
• Manages daily operations of dining room, room service, and convenience store, if applicable.
• Sets up and breaks down dining areas as needed.
• Assigns wait staff to designated sections and all staff to appropriate side work.
• Inspects work to ensure proper completion.
• Ensures room service orders are delivered timely and properly.
• Ensures smooth and timely opening and closing of the dining room.
• Ensures an adequate number of service employees for each shift and ensures absences are covered.
• Oversees resident billing of food services charges.
• Produces weekly schedules with budgetary guidelines for service staff.
• Learns and leads the training of all new dining room associates and conducts required on-going training sessions.
• Leads the training of all new dining room associates and conducts required on-going training sessions.
• Learns and leads the training of all new dining room associates and conducts required on-going training sessions.
• Provides supervision for special events.
• Makes sure there are enough service employees for each shift and covers absences.
• Assists in greeting and seating residents and guests.
• Assists in producing weekly schedules with budgetary guidelines for service staff.
• Assists in leading the training of all new dining room associates and conducting required on-going training sessions.
• Assists in providing supervision for special events.
• May assist service staff during mealtime as needed.
• May assist in greeting and seating residents and guests.
• May assist in leading the training of all new dining room associates and conducting required on-going training sessions.
• May assist in providing supervision for special events.

Qualifications

• Education and Experience: Associate’s degree or equivalent from two-year College or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.
• Certifications, Licenses, And Other Special Requirements: Current ServSafe Certification required. Obtain and hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Skills

• Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment.
• Has working knowledge of a functional discipline.
• Outgoing and cheerful personality and be energetic, friendly, and organized.
• Enjoy working with older adults and be capable of walking and standing for long periods of time.
• Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.