Digital Workplace Analyst

Core Responsibilities

• Administer the firm's SharePoint Online environment, including site architecture, permissions, navigation, and content lifecycle.
• Partner with business stakeholders (HR, Information Governance, IT, Marketing, EDI, Tech Training, and others) to design, build, and improve their SharePoint sites.
• Maintain and enhance existing Power Automate flows, including 3rd party financial data processing, task automation, file transfer, and voicemail/fax routing by office (approximately 18 flows).
• Maintain and extend Power Apps used by the firm.
• Document flow ownership, dependencies, and recovery procedures so processes are not tied to any single person.
• Maintain the firm's existing intranet, including HTML/CSS/JavaScript updates for menus, office phone lists, practice group listings, event photo galleries, and staff directory images.
• Manage the office pictorial directory and staff image library, ensuring images are properly sized and named per firm standards.
• Support Microsoft Access databases and other end-user database tools as needed.
• Maintain a portfolio of legacy ASP.NET applications during their remaining lifecycle, coordinating with internal subject matter experts on day-to-day questions.
• Support scheduled processes currently running under the predecessor's service account, transitioning them to appropriate service accounts.
• Develop and execute a recommended retirement, replacement, or migration plan for each legacy application in partnership with the CIO.

Required Qualifications

• Bachelor's degree in related fields, such as accounting, software development, business analytics, information systems, computer science, or a comparable discipline.
• 4–7 years of professional experience in a business applications, SharePoint, or M365 administrator role.
• Demonstrated hands-on experience administering SharePoint Online, including site design, permissions, and content migration.
• Working proficiency with Power Automate and Power Apps, including building and maintaining production flows and canvas apps.
• Proficiency with HTML, CSS, and Java Script sufficient to maintain and update existing intranet pages.
• Experience administering low-code database tools such as QuickBase, and working knowledge of Microsoft Access.
• Strong written and verbal communication skills, with the ability to translate end-user needs into technical solutions.
• Ability to work independently in a fully remote environment while collaborating effectively across departments.
• Commitment to thorough documentation, knowledge sharing, and reducing single-points-of-failure in operational processes.

Preferred Qualifications

• Experience supporting a professional services firm, ideally a law firm.
• Familiarity with SharePoint Framework (SPFx), PnP PowerShell, or other SharePoint development tooling.
• Experience with ASP.NET, classic .NET applications, or SQL Server sufficient to support legacy applications during a transition period.
• Experience with FTP/SFTP automation and bank file processing such as Positive Pay.
• Familiarity with Aderant, Elite, or comparable legal/accounting systems and their reporting outputs.