Analyst - Data Analytics - Digital Workplace
American Express · Phoenix, AZ · 4 days ago
HybridFull-time
Responsibilities
- Analyze adoption, engagement, and behavioral telemetry data to assess product performance and value realization
- Develop and maintain executive-level scorecards and reporting frameworks aligned to program success metrics
- Partner with Power BI developers and data engineers to ensure data accuracy, consistency, and usability
- Identify trends, risks, and opportunities through exploratory data analysis
- Translate complex findings into clear, concise insights tailored for both technical and non-technical audiences
- Support quarterly business reviews and leadership updates with data-driven narratives
- Establish and document measurement methodologies and definitions to ensure reporting consistency
- Collaborate with UX researchers and product teams to connect quantitative signals with qualitative insights
Qualifications
- Proven experience analyzing large datasets and generating actionable insights
- Strong proficiency in data analysis tools such as SQL, Excel, Power BI, or similar platforms
- Experience working with telemetry, usage analytics, or enterprise software adoption data
- Strong communication skills, with the ability to translate technical findings into business implications
- Solid understanding of descriptive statistics and foundational analytical concepts
- Experience partnering with cross-functional stakeholders in product, technology, or operations environments
- Bachelor’s degree in Data Analytics, Statistics, Business, Information Systems, or a related field, or equivalent practical experience