Jobs · Georgia

Analyst - Data Analytics - Digital Workplace

American Express · Atlanta, GA · 4 days ago
HybridFull-time

Responsibilities

  • Analyze adoption, engagement, and behavioral telemetry data to assess product performance and value realization
  • Develop and maintain executive-level scorecards and reporting frameworks aligned to program success metrics
  • Partner with Power BI developers and data engineers to ensure data accuracy, consistency, and usability
  • Identify trends, risks, and opportunities through exploratory data analysis
  • Translate complex findings into clear, concise insights tailored for both technical and non-technical audiences
  • Support quarterly business reviews and leadership updates with data-driven narratives
  • Establish and document measurement methodologies and definitions to ensure reporting consistency
  • Collaborate with UX researchers and product teams to connect quantitative signals with qualitative insights

Qualifications

  • Proven experience analyzing large datasets and generating actionable insights
  • Strong proficiency in data analysis tools such as SQL, Excel, Power BI, or similar platforms
  • Experience working with telemetry, usage analytics, or enterprise software adoption data
  • Strong communication skills, with the ability to translate technical findings into business implications
  • Solid understanding of descriptive statistics and foundational analytical concepts
  • Experience partnering with cross-functional stakeholders in product, technology, or operations environments
  • Bachelor’s degree in Data Analytics, Statistics, Business, Information Systems, or a related field, or equivalent practical experience

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