Digital Transformation Consultant

About the role

The Digital Transformation Consultant supports enterprise B2B SaaS sales and implementation environments by guiding solution strategy across pre-sales, RFP response, and enterprise discovery engagements. The role ensures alignment between customer requirements and core product capabilities, driving a disciplined, product-led approach while protecting long-term platform integrity.

Responsibilities

• Design and lead enterprise solution strategies during RFP responses, pre-sales engagements, and executive discovery sessions.
• Translate complex customer requirements into structured, product-aligned solution frameworks.
• Educate enterprise buyers on best-practice, template-based functionality that addresses ~75% of business needs while strategically defining how remaining requirements are handled.
• Guide organizations away from customization-heavy approaches toward product-led implementation models.
• Collaborate with sales leadership to position solutions effectively within enterprise buying cycles.
• Support scope definition and solution alignment through implementation planning phases (without owning system configuration).
• Present solution strategy and recommendations to executive stakeholders with clarity and commercial awareness.
• Partner with product leadership to provide feedback on market needs without compromising product roadmap integrity.
• Contribute to structured implementation frameworks that drive repeatability, scalability, and margin protection.
• Serve as a senior advisor during complex enterprise pursuits and strategic customer engagements.

Requirements

• 10+ years of experience within enterprise B2B SaaS organizations.
• Experience in pre-sales, solution consulting, enterprise SaaS program leadership, or solution architecture within a product-based software company.
• Demonstrated success shifting organizations from customization-heavy delivery models to product-led best practices.
• Deep understanding of the enterprise SaaS implementation lifecycle.
• Strong executive presence with the ability to communicate complex solution concepts clearly to C-level stakeholders.
• Experience supporting enterprise software sales cycles and RFP processes.
• Commercial acumen and the ability to balance customer needs with product strategy.
• Ability to operate cross-functionally across sales, product, and implementation teams.

Preferred Experience

• Operating within a high-growth SaaS organization undergoing product transformation.
• Background supporting enterprise digital transformation initiatives within structured SaaS environments.
• Experience working with template-based or configurable enterprise platforms.