Digital Supply Chain Mgr, Linear Ops, PV Sports and Linear Tech, Linear Ops, PV Sports and Linear Tech

Amazon.com Services LLC · Locations: Seattle, Los Angeles, New York, Austin, Arlington · Job ID: A10582260

About the role

Prime Video is a premium streaming service offering customers a vast collection of TV shows and movies — from Originals and Exclusive content to live sports like Thursday Night Football and traditional television broadcasts — available in over 240 countries and territories. The Linear Operations team enables seamless delivery of television channels and pop-up stations through end-to-end channel lifecycle management, metadata orchestration, and quality assurance across 20+ global marketplaces. We are pioneering a new generation of digital supply chain to accelerate market position and global reach. As a Digital Supply Chain Manager, you will help launch linear channels on Prime Video, delivering a best-in-class customer experience through accurate and timely metadata. This role is detail-oriented, analytical, customer-focused, and team-oriented, with strong organizational skills and the ability to meet deadlines.

Responsibilities

• Collaborate with product management, engineering, merchandising, operations, program teams, and external stakeholders to launch linear channels on Prime Video
• Track progress against goals and metrics, escalating obstacles to leadership to achieve program objectives
• Maintain reporting and dashboards for critical metrics, providing regular updates to management
• Execute programs with guidance from senior team members, managing content delivery and publishing workflows
• Identify operational roadblocks and build a backlog of tooling improvements
• Build relationships with partner teams and digital provider representatives
• Monitor metadata quality initiatives and systems to enhance customer experience
• Participate in process improvement efforts to optimize cross-team processes and improve delivery
• Partner with teams in India and Costa Rica to identify, standardize, and hand over tasks that drive efficiencies and scale operations

Team

We manage programs and workflows that deliver live streaming content to Amazon customers. We interact with media and metadata partners, manage onboarding and publishing processes, and define operational procedures to deliver engaging content to Prime Video customers. We build diverse teams where all voices rally around the customer to deliver delightful experiences, and we seek people who want to shape both the customer experience and team culture.

Qualifications

Basic Qualifications

• Bachelor's degree or equivalent, or 2+ years of equivalent experience
• 2+ years of program or project management experience
• 2+ years of working cross-functionally with tech and non-tech teams
• 2+ years of defining and implementing process improvement initiatives using data and metrics
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Knowledge of large scale automation and workflow management or equivalent
• 2+ years of Digital Supply Chain Management (end-to-end digital workflows, metadata integration, and channel launch operations)

Preferred Qualifications

• 2+ years of driving end-to-end delivery and communicating results to senior leadership
• Experience working at either a studio or cable/premium television network
• Experience with a variety of digital media workflows
• Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.
• Experience communicating technical concepts to a non-technical audience
• Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment

Pay

• USA, CA, Culver City: $70,400 – $105,000 annually
• USA, NY, New York: $66,300 – $115,600 annually
• USA, TX, Austin: $60,000 – $105,000 annually
• USA, VA, Arlington: $60,000 – $105,000 annually
• USA, WA, Seattle: $80,200 – $105,000 annually

Compensation includes sign-on payments and restricted stock units (RSUs). Final compensation determined by experience, qualifications, and location.

Benefits

• Health insurance: medical, dental, vision, prescription
• Basic Life & AD&D insurance with option for Supplemental life plans
• Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off and parental leave

Learn more at amazon.jobs/en/benefits