Digital Supply Chain Mgr, Linear Ops, PV Sports and Linear Tech, Linear Ops, PV Sports and Linear Tech

About the role

Prime Video is a premium streaming service offering customers a vast collection of TV shows and movies — from Originals and Exclusive content to live sports events like Thursday Night Football and broadcasts of traditional television stations — available in over 240 countries and territories worldwide. The Linear Operations team enables the seamless delivery of television channels and pop-up stations on Prime Video through end-to-end channel lifecycle management, metadata orchestration, and quality assurance, supporting over 20 global marketplaces. We are pioneering a new generation of digital supply chain to accelerate our market position and global reach.

We are seeking a talented Digital Supply Chain Manager to help support our future as we grow our business around the world. This role is located in Seattle, Los Angeles, New York, Austin, or Arlington.

Responsibilities

• Collaborate with product management, engineering, merchandising, operations, program teams, and external stakeholders to launch linear channels on Prime Video
• Track progress against goals and metrics, escalating obstacles to leadership to achieve program objectives
• Maintain reporting and dashboards for critical metrics, providing regular updates to management
• Execute programs with guidance from senior team members, managing content delivery and publishing workflows
• Identify operational roadblocks and build a backlog of tooling improvements
• Build relationships with partner teams and digital provider representatives
• Monitor metadata quality initiatives and systems to enhance customer experience
• Participate in process improvement efforts to optimize cross-team processes and improve delivery
• Partner with teams in India and Costa Rica to identify, standardize, and hand over tasks that drive efficiencies and scale operations

Day in the life

You will help define and execute programs to bring new linear channels to Prime Video, delivering a best-in-class customer experience through accurate and timely metadata. A successful candidate will be detail-oriented, analytical, customer-focused, and team-oriented, with strong organizational skills and the ability to meet deadlines.

About the team

We manage programs and workflows that deliver live streaming content to Amazon customers. We interact with media and metadata partners, manage onboarding and publishing processes, and define operational procedures to deliver engaging content to Prime Video customers. We build diverse teams where all voices rally around the customer to deliver delightful experiences. We seek people who want to shape both the customer experience and team culture.

Requirements

• Bachelor's degree or equivalent, or 2+ years of equivalent experience
• 2+ years of program or project management experience
• 2+ years of working cross-functionally with tech and non-tech teams
• 2+ years of defining and implementing process improvement initiatives using data and metrics
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Knowledge of large scale automation and workflow management or equivalent
• 2+ years of Digital Supply Chain Management (end-to-end digital workflows, metadata integration, and channel launch operations)

Preferred qualifications

• 2+ years of driving end-to-end delivery and communicating results to senior leadership
• Experience working at either a studio or cable/premium television network
• Experience with a variety of digital media workflows
• Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.
• Experience communicating technical concepts to a non-technical audience
• Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment

Pay

• USA, WA, Seattle: $80,200 – $105,000 annually
• USA, CA, Culver City: $70,400 – $105,000 annually
• USA, NY, New York: $66,300 – $115,600 annually
• USA, TX, Austin: $60,000 – $105,000 annually
• USA, VA, Arlington: $60,000 – $105,000 annually

Base salary ranges vary by location. Total compensation includes sign-on payments and restricted stock units (RSUs); final compensation determined by experience, qualifications, and location.

Benefits

Comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.