Digital Small Commercial Underwriting Manager

About the role

The Underwriting Manager position is within the Alternative Distribution team at Great American Insurance Group. This role is responsible for managing a team of small commercial underwriters, collaborating with IT, business analysts, and product teams to grow the small commercial portfolio.

Responsibilities

• Oversee Underwriting team operations, optimizing workflows and ensuring high productivity.
• Develops and implements strategic plans for the Underwriting team to ensure alignment with business goals and objectives.
• Oversee comprehensive reviews of risk assessments to validate and verify the accuracy of underwriting decisions.
• Cultivates and leverages strategic relationships with internal and external stakeholders to drive profitable growth.
• Ensures meticulous documentation of underwriting decisions and maintains compliance with state and federal insurance regulations.
• Responsible for assessing policy renewals and modifications, identifying potential improvements and ways to mitigate risks.
• Ensures high-quality customer service.
• Develops and monitors management reports on service levels, activities, and customer experiences. Recommends and implements improvements as needed.
• Manages and updates underwriting rules and guidelines, rating manual rules, and insurance laws and regulations as needed.

Requirements

• Education: Bachelor’s Degree in Business, Economics, Risk Management and Insurance, or a related field or equivalent experience.
• Experience: Generally, a minimum of 9 years of underwriting experience or a related field, including a minimum of 4 years of leadership experience. Completion of or continuing progress toward a professional designation preferred, such as Associate in Underwriting (AU), Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), Program in General Insurance (INS) or Associate of Risk Management (ARM), or a marketing designation.

Qualifications

• Typically manages 2 or more reports.
• Implements policies, procedures, and strategies under the direction of management.
• Led and mentors Underwriter employees, ensuring they excel in their roles.
• Serves as a resource on Underwriting policy and procedures.
• Identifies opportunities for process improvements and implements best practices to enhance efficiency and service quality.
• Responsible for identifying opportunities for process improvements and implementing best practices to enhance efficiency and service quality.
• Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management.
• Ensures new members of the team receive proper training and meet performance targets.

Benefits

We offer competitive benefits packages for full-time and part-time employees. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

Pay

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details during the hiring process.

Schedule

The Underwriting Manager position offers a hybrid schedule out of Windsor, CT or Cincinnati, OH office.