Underwriting Manager

Responsibilities

• Lead an underwriting team that supports key agency partnerships and drives consistent, high-quality portfolio performance.
• Partner with leadership and distribution to drive growth, maintain key relationships, and ensure consistent underwriting execution and performance.
• Build and maintain relationships with key Retail agency partners to support submission activity and improve business mix.
• Support underwriting planning by working with leadership and communicating direction to the team.
• Handle higher-level referrals from underwriting supervisors and assist with complex accounts.
• Monitor submission and renewal volume, team productivity, and service level performance.
• Review workflows and assess staffing needs, including coordinating training for new and existing team members.
• Review quality control results to identify trends and areas for improvement.
• Work with teams to ensure underwriting policies and procedures remain accurate and up to date.
• Participate in agency meetings, internal meetings, and industry events as needed.

Qualifications

• Bachelor’s degree preferred
• Prior supervisory or leadership experience required
• Professional insurance designations such as AU, API, CIC, or CPCU preferred
• Minimum of 5 years of underwriting experience
• Advanced knowledge of property and casualty underwriting practices, risk assessment, and coverage evaluation
• Familiarity with insurance policy language and forms
• Experience using data and performance metrics to inform underwriting decisions
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Strong organizational skills to manage multiple priorities and projects
• Clear written and verbal communication skills
• Work across teams and maintain internal working relationships
• Demonstrated independent work, sound judgment, and attention to detail
• Experience reviewing or improving workflow processes

Benefits

• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Pay

Salary $115,000 – 180,000 USD + bonus. In accordance with applicable pay transparency laws, this range represents a good-faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law. This role may be based out of any of our office locations, including: Parsippany, NJ; Conshohocken, PA; Wilkes-Barre, PA; Alpharetta, GA.