Digital Service Manager

About the role

This role reports to our Chief Operating Officer and brings Prepress, Data and Composition together under one leader. You'll own file preparation and preflight, variable data processing, and document composition end to end. The reason this seat exists is automation. We run a high volume of recurring, template-driven work that is still touched by hand more often than it should be. We want someone who treats every repeat job as a candidate for a script, a hot folder, or a workflow rule – and who can build the case for it, build the thing, and get the team using it.

What you'll bring

• A demonstrated track record automating production work – scripting, workflow automation, templating, or imposition and preflight rules that removed manual steps and stuck.
• Hands-on prepress depth: preflight, color management, imposition, proofing, and the judgment to know when a file is genuinely ready.
• Real experience with variable data and composition – building, testing, and proofing data-driven jobs, and reading a data file critically before it reaches production.
• Leadership experience, or the clear readiness for it: you can set standards, train technicians, and hold a cross-functional group to a schedule.
• The ability to work across departments – with scheduling, mailing, client services and our systems development team – because most automation wins live at a handoff.
• Experience with Prinect, BCC Architect, and VPS-based workflows is a plus.
• An associate's or bachelor's degree and 5+ years in prepress, premedia, or data/composition in a commercial print environment, including lead or supervisory experience, or an equivalent combination of education and experience.

Benefits

• Health, dental and vision insurance
• Health savings account access
• Group life insurance
• 401k retirement plan plus employer match
• Paid time off and paid holidays
• Recognition rewards and bonuses
• Regular team building events