Digital Sales Global Air Freight Specialist

About the role

We are seeking a highly motivated Digital Sales - Global Air Freight Specialist to join our sales team. In this role, you will drive sales growth by leveraging digital platforms, tools, and data to identify new business opportunities, and deliver tailored freight solutions. You will serve as the bridge between traditional freight services and modern digital solutions, ensuring customers receive streamlined, tech-driven logistics support.

Responsibilities

• Develop and maintain strong relationships with existing and prospective freight clients using digital sales channels (email, CRM, online portals, etc.).
• Identify customer needs and present customized digital freight solutions.
• Respond to inbound quoting leads and conduct outbound sales using digital marketing and sales tools.
• Use freight and logistics platforms (TMS, CRM, online booking systems) to quote and manage shipments.
• Collaborate with aligned sales teams to optimize customer acquisition and retention utilizing digital tools and resources.
• Maintain accurate sales records, customer interactions, and pipeline updates in the CRM system.
• Educate clients on digital freight booking platforms and promote self-service tools to enhance customer experience.
• Meet or exceed monthly and quarterly sales targets.
• Perform other duties as assigned.

Requirements

• Bachelor's degree or equivalent, or four (4) years of business-to-business sales experience, or two (2) years of the Company's business-to-business sales experience.

Minimum Experience

• Successful completion of the Digital Sales Representative program, or six (6) months of FedEx sales experience, or six (6) months of FedEx commercial customer-facing experience, or one (1) year of business-to-business sales experience.

Knowledge, Skills and Abilities

• Successfully leveraging technology (MS Suite, CRM, video conferencing) to maximize the impact of communication and to effectively research and engage aligned accounts.
• Ability to travel overnight as required.

Preferred Qualifications

• Freight Brokerage experience preferred.

Pay

FEC_SD2 $18.82 - $45.00 hourly

Schedule

Purple Flex Hybrid – This position will be hybrid in Pittsburgh, PA. Employees will be required to work at a FedEx office location up to several times per week.

Benefits

• Health, vision and dental insurance
• Retirement
• Tuition reimbursement