Digital Project Manager

About the role

We are looking for a Sr Digital PM with experience managing multiple technical projects at a time. The successful candidate will work with clients and partners to define project scope, goals, deliverables, tasks, and identify requirements.

Responsibilities

• Lead a team responsible for implementing software solutions, digital solutions, Salesforce, collaboration technology, workforce automation and/or content/marketing solutions for our clients
• Facilitate meetings with clients to resolve issues, collaborate on solutions, and to communicate project status and presentations
• Manage budget, timeline and resources to successful project completion
• Drive the project and execution to meet client delivery timelines and expectations
• Managing client resources and the work within budget and timeline
• Escalate issues ahead of time, removing any impediments to the projects successful completion
• Provide status reporting to client and project stakeholders; where we are with project deliverables
• Schedule lay out what tasks are needed to complete the project and in what timeframe
• Determine what types of skillsets are needed for projects and staff accordingly
• Participate in internal collaboration meeting to share updates and find opportunities for new business
• Act as a consultative, trusted advisor for clients on projects
• Act as the expert resource to business leaders in the development of solutions to meet business needs
• Coordinate with other leaders within the Solution Delivery group as well and other IT and business leaders to ensure holistic application solution designs meet business needs
• Stay abreast of digital solution trends, technologies, and best practices
• Produce and maintain project documentation, including SOW’s, requirements, meeting notes, status reports, change management, and client approval documents

Requirements

• A minimum of 8 years’ experience in project management managing and implementing software solutions, digital solutions, Sharepoint, collaboration technology, workforce automation, devops, and/or cloud
• Experience in Agile/Scrum project methodology required
• CSM certification a plus
• Experience in defining, implementing and assisting in project methodology
• Demonstrated track record of achieving project timelines on medium to large size projects
• Strong self-motivation, multi-tasking on multiple projects and the ability to work independently in an unstructured environment
• Must have the ability to adjust on the fly with company activities and be comfortable wearing multiple hats

Skills

• Strong written and verbal communication skills, public speaking, and presentation skills with the ability to communicate effectively across all levels of the organization
• Excellent process development, conflict management, problem solving and decision-making skills
• Demonstrates high levels of attention to detail, organization skills and tenacity
• Strong ability to analyze and solve problems (including strong skills with analytical tools)
• Strong team player who can work across multiple functions and disciplines

Benefits

• Medical, Dental, Vision, Life Insurance, Disability Insurance
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Professional Development Program, Paid Time Off, Paid Holidays and Paid Sick Time (in geographies where legally required)