Digital Product Manager - Remote

About the role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Responsibilities

• Execute the product roadmap by owning the feature set in a simply stated product backlog, adjusting the priority to account for technical and business needs
• Develop quality user stories that are consistently written and adhere to acceptance criteria standards
• Effectively navigate conflict between multiple business constituents and appropriately balancing risk with business value
• Act as a trusted advisor for business stakeholders with the ability to manage expectations for major initiatives
• Work with User Experience, Product Management, and Member operations teams, and targeted user groups, to understand the customers' needs and requirements
• Maintain an open and constant communication amongst the team, management, and customers regarding project status and sprint outcomes
• Provide transparency into development plans and upcoming releases to business stakeholders
• Drive the product vision by actively influencing business initiatives with domain knowledge and experience
• Define, own, and prioritize the product backlog, including acceptance criteria, to ensure alignment with product vision, business objectives, and customer needs
• Make day-to-day prioritization and scope decisions for features, enhancements, defects, and technical work in collaboration with engineering and stakeholders
• Accept or reject completed product builds based on agreed upon acceptance criteria and quality standards
• Represent business and customer interests to the engineering team
• Balance business value, risk, and technical considerations when determining feature sequencing and release readiness
• Approve changes to product scope and requirements within their functional area, escalating as appropriate when changes impact timelines, cost, or strategic goals
• Escalate delivery risks, dependency conflicts, and impediments that may impact sprint outcomes, releases, or customer commitments
• Assure timely delivery of features via close collaboration with Scrum Master and development teams to define releases and eliminate roadblocks

Required Qualifications

• Bachelor's degree in a relevant field such as Computer Science, Business Administration, or Engineering, or equivalent experience
• 2+ years of experience in technology product management/development
• 2+ years of experience utilizing Agile methodology techniques, ceremonies, and reporting measures
• 2+ years of experience related to the design and delivery of technology products and software-enable services
• Ability to face very difficult problems/issues that require very complex analysis, working across enterprise level components and modules
• Excels in spending time with end users, gathering feedback, and translating operational needs into system features

Preferred Qualifications

• 5+ years of experience in technology product management/development in the healthcare services/SaaS space
• Experience with Rally, Aha or similar tool
• Demonstrated interest in learning and understanding business processes and system workflows
• Experience working directly with software engineers and quality assurance team members
• Analytical and process-oriented mindset; proficient in analyzing qualitative and quantitative outputs
• Experience working across multiple departments in a fast-paced environment
• Proven solid verbal and written communication, strategic planning, problem-solving, and project management skills

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Flexibility to work remotely from anywhere within the U.S.
• For hires in the Minneapolis or Washington, D.C. area, required to work in the office a minimum of four days per week

Pay

The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.

Schedule

Remote work option available from anywhere within the U.S.; employees in Minneapolis or Washington, D.C. must work in the office at least four days per week.