Digital Product Manager III - 7NOW

Responsibilities

• Owns the product roadmap for a specific functional area, ensuring alignment with broader enterprise goals and managing dependencies with adjacent product teams.
• Translates the enterprise vision into actionable product strategies by developing a deep understanding of 7-Eleven customers and associate needs to deliver a seamless shopping experience.
• Contributes to business growth by applying domain expertise to identify new opportunities and turning high-level goals into defined product requirements.
• Collaborates with peer PMs to ensure a cohesive user journey across different touchpoints of the enterprise ecosystem.
• Analyzes the business impact of proposed features, prioritizing the backlog to maximize ROI and support the overarching enterprise roadmap.
• Defines and tracks key success metrics (KPIs) and analytics for specific features, using data-driven insights to recommend and implement product refinements.
• Develops data-backed business cases for new initiatives, ensuring they are timely, feasible, and aligned with departmental objectives.
• Partners with Engineering to contribute to the technical roadmap, ensuring the product is scalable and sustainable.
• Leads the product development lifecycle by partnering closely with engineering and design to ensure the timely delivery of high-quality features.
• Works with user research and testing team to formulate, test and refine assumptions and hypotheses through user research and testing.
• Safeguards value delivery by mapping every feature and user story back to enterprise goals and defined KPIs.
• Identifies and clears blockers within the product team to maintain development velocity and meet technical and financial milestones.
• Prioritizes the product backlog by balancing incoming stakeholder requests against user needs and the long-term product vision.
• Drafts detailed user stories and requirements, providing clear guidance on design and functional logic while accounting for cross-product dependencies.
• Maintains transparency in product performance post-launch, analyzing usage data to inform tactical adjustments and future iterations.
• Promotes operational excellence by identifying process improvements that enhance team efficiency and internal customer satisfaction.
• Fosters a highly collaborative environment with Engineering, UX, and the Business to drive product value and resolve day-to-day impediments.
• Operates as a hands-on practitioner of modern software development methodologies (e.g., Agile, Scrum), ensuring efficient workflow and communication.
• Serves as the "Voice of the Customer," empathizing with customer pain points to ensure the final product solves real-world problems.
• Maintains transparent communication with the product team regarding progress, lessons learned, and upcoming milestones.
• Manages stakeholder expectations by providing data-backed rationales for prioritization and educating partners on the product development process.
• Partners with senior leadership to provide visibility into product health and contribute to the evolution of the broader product domain.

Qualifications

• Bachelor's / 4 years Degree or master’s degree.
• Minimum 3-5 years of experience in digital product management.
• 2 - 3 years of experience in design thinking, customer empathy, agile / scrum, etc.
• Bachelor’s degree in computer science or engineering.
• MBA or master’s degree.
• 5+ years of experience translating business strategy and analysis into consumer facing mobile or web products.
• Familiarity with modern mobile architecture, APIs and experimentation practices.
• 5+ years of experience in Retail, E-commerce, food delivery or marketplace products.