Digital Product Manager - Entitlements & Permissions Platform - Vice President

Job Responsibilities

• Partner in defining and evolving the entitlements and permissions platform, including authorization models, roles, administrative experiences, auditability, and policy controls.
• Contribute to and help drive the product vision and roadmap in collaboration with senior product leaders and stakeholders.
• Lead product discovery efforts, including stakeholder engagement, client research, journey mapping, and problem validation.
• Translate business and client needs into clear product briefs, including goals, scope, requirements, dependencies, risks, and success metrics.
• Partner closely with engineering, architecture, and UX to ensure end-to-end solutions across systems, workflows, and channels.
• Represent the business in agile ceremonies (refinement, sprint planning, demos, retrospectives), ensuring clarity on priorities and acceptance criteria.
• Define and track KPIs such as adoption, entitlement accuracy, provisioning time, administrative efficiency, and risk/control outcomes.
• Apply data and emerging tools responsibly to inform insights, enhance delivery, and drive continuous improvement.
• Maintain a strong focus on accuracy, detail, and risk awareness in a domain critical to access control and client security.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree required.
• Significant product management experience across the full lifecycle: discovery, definition, delivery partnership, launch, and iteration.
• Experience in entitlements, permissions, authorization, or adjacent domains such as identity & access management or access governance.
• Strong understanding of agile practices and proficiency with Jira.
• Experience using data and metrics to inform decisions and measure outcomes.
• Proven ability to work effectively in cross-functional, regulated environments (engineering, design, operations, risk, compliance, etc.).
• Excellent communication and stakeholder management skills, with the ability to influence and drive alignment.

Preferred Qualifications, Capabilities, and Skills

• Advanced degree (MBA, MS, or equivalent).
• Experience building digital banking, client administration, onboarding, or B2B platforms.
• Familiarity with technical and design concepts, enabling effective partnership with engineering and UX teams.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.