Digital Client Experience & Platforms Product Owner – Vice President

About the role

The Digital Client Experience & Platforms team defines and drives the online and mobile experiences for Morgan Stanley clients. As a digital product manager, you will set direction and contribute to the creation and on-going success of the latest digital solutions for our clients. This role is part of the Digital team responsible for delivering the digital client-facing experience for all digital platforms, including Morgan Stanley Online/Mobile, Shareworks and E*TRADE.

Responsibilities

• Product owner for a digital agile squad responsible for definition and delivery of core product features and experiences to meet target audience needs consistent with product strategy and vision.
• Manage the strategic and tactical project portfolio for projects impacting the financials pages for all client sites.
• Identify and elaborate on critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs.
• Build and maintain prioritized product backlog – identify, groom, and validate epics and user stories for agile sprints; Lead backlog refinement and sprint planning ceremonies to communicate requirements and drive consensus with squad and program stakeholders.
• Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases.
• Facilitate product development lifecycle from defining product vision/scope to launching MVP to ongoing management of product to meet KPIs; Drive definition and prioritization of product roadmap, release planning, and development and communication of business requirements.
• Collaborate with key stakeholders from business, technology, UX, risk, cyber & fraud, communications, legal & compliance to elicit requirements.
• Prepare presentations, user demos, and status updates.
• Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features.
• Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps.
• Team up with program management office to effectively organize and plan product releases.
• Define and track KPIs and product/program adoption and usage metrics – evangelize adoption.

Requirements

• 9.5 Years of transferrable experience across work and higher education.
• 5-7 years of experience as software or digital product manager, business analyst or equivalent with experience working within an agile/scrum development process.
• Proficient at defining, analyzing, documenting, and communicating product and software requirements in an agile software development setting.
• Naturally curious, analytical and data-driven – demonstrated track record of utilizing data to measure performance, identify opportunities, and make successful decisions.
• Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences.
• Understanding and knowledge of web and mobile technologies.
• Written and verbal communication skills able to effectively interact and influence a diverse set of business and technical stakeholders.
• Efficient at managing multiple projects and initiatives concurrently under deadline constraints.
• Thought-leader – strong familiarity with industry trends and best practices, and a perspective on how to advance the current state-of-play.
• Bachelor’s degree is required.
• Knowledge or exposure to wealth management and online brokerage/banking preferred.
• Series 7 and Series 24 license preferred but not required.
• Demonstrated track record of delivering new innovative fintech, digital products, solutions, or applications.

Qualifications

• Strong performing individuals will be supported in further professional development.

Skills

• Strong performing individuals will be supported in further professional development.

Benefits

• At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.
• Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.

Pay

Expected base pay rates for the role will be between $110,000 and $190,000 per year at the commencement of employment.

Schedule

Details on the schedule will be provided during the interview process.