Digital Platform Manager

Essential Responsibilities

• Manage The Hub end-to-end, including platform configuration, taxonomy, navigation, governance and analytics.
• Manages daily technical operations and support of over 200 contributors of content.
• Maintain a prioritized product roadmap; partner with IT and vendors on enhancements, integrations, and accessibility (WCAG).
• Establish standards for publishing, ownership, archival and review across departments; reduce stale content.
• Use analytics, search data and user feedback to continuously improve findability and engagement.
• Train and support content owners across the organization; build templates and self-service tooling.
• Report on usage, search behavior, content performance and roadmap progress.

General Responsibilities

• Performs other duties as assigned.

Education Requirements

Bachelor's degree in Communications, Digital Media, Information Systems, or a related field.

Experience Requirements

At least 3 years of digital platform, intranet or web product management experience.

License/Certification/Registration Requirements

None required.

Benefits

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.