Digital Operations Specialist I (Overnight)

About the role

Fox Technology is looking for a Digital Operations Specialist to join our Digital Operations Team in Tempe, AZ. In this role, you will ensure production services are operated consistently and at scale—delivering a high-quality experience to millions of viewers across FOX Networks, Tubi, digital platforms, mobile apps, websites, linear networks, and 3rd-party partners such as Amazon, Hulu, and Apple.

Responsibilities

• Collaborate with Marketing and Programming teams to execute business objectives for the FOX One streaming service. This includes ensuring content is properly featured and implemented across our direct-to-consumer platform.
• Own the end-to-end operation of content services, applications, and events, including event monitoring, incident management, and support of cloud services.
• Create and maintain response playbooks using tools such as JIRA, PagerDuty, ServiceNow, DataMiner, Datadog, and various in-house tools within the Fox Digital Video ecosystem.
• Support the development and reporting of key operational metrics to identify and drive continuous improvements.
• Assist the SRO team in creating and maintaining documentation, including operational runbooks.
• Possess a general knowledge of digital streaming platforms and the OTT landscape, and how digital operations teams manage these environments.
• Demonstrate strong responsibility, organizational skills, and critical thinking—key pillars of our team culture.
• Be available to work various shifts, including nights, weekends, and holidays, as business needs require.

Requirements

• Possess a general knowledge of digital streaming platforms and the OTT landscape, and how digital operations teams manage these environments.
• Strong oral and written communication skills.
• Team-oriented mindset and collaborative approach.
• Flexibility to support operational needs, including weekends, overnights, and early mornings.
• Experience or knowledge of the broadcast industry is a plus.

Benefits

We offer a competitive compensation package, including a range of benefits such as medical/dental/vision insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.