Jobs · OTHR · North Carolina

Digital Operations and Community Resources Fellow (Glitter Sisters Inc) - ACC

Lead For America · Asheville, NC · 5 days ago
On-siteOTHRFull-time
The user wants me to reformat a job posting into clean, well-structured semantic HTML. I need to follow the rules: 1. Use

for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule) 2. Use
  • for lists of duties/requirements/benefits, and

    for prose 3. Do NOT repeat the job title as a heading (the page already shows it) 4. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it 5. Preserve ALL substantive information; do NOT invent or summarize away detail 6. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions 7. Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text 8. Never create Pay/Schedule/Benefits sections unless the posting actually states them 9. Prefer a few substantive sections over many thin ones 10. Output ONLY the HTML fragment — no /, no markdown code fences Let me analyze the posting: The posting has: - Note about ACC AmeriCorps position with Glitter Sisters Inc. - About the American Connection Corps - About Glitter Sisters Inc. - Position Overview - Key Responsibilities (with subsections: Digital Operations and Content Implementation, Community Resources and Digital Navigation, Community Outreach and Program Support, Participant Follow-Up, Data Collection, and Reporting Support, Media and Outreach Support, Administrative and Organizational Support) - Learning & Development Opportunities - Requirements (with Eligibility sub-items) - Timeline - Application Process (should be removed per rules) - Benefits - Non-Discrimination (boilerplate, should be removed) - Note about no part-time/remote positions I need to structure this into semantic HTML with appropriate sections. Sections I'll include: 1. About the Role (combining Position Overview and maybe About sections) 2. Responsibilities (with subsections as lists) 3. Learning & Development Opportunities 4. Requirements (including Eligibility) 5. Timeline 6. Benefits I should not include Application Process, Non-Discrimination, or the final note about part-time/remote. I'll use

    for main sections. For subsections within Responsibilities, I could use

    or just incorporate into list items. The rules say use

    for section headings like Responsibilities, Requirements, etc. It doesn't mention subheadings. I think I should keep subsections as part of the list or use

    if needed. But the rule says "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". So only those level headings. For subsections, I can use or just include in list items. Better to structure Responsibilities as a list of categories, each with sub-list. Let me draft. First, a paragraph for the note about ACC AmeriCorps position and the About sections? The rules say "fold minor metadata into a short

    or drop it". The About sections are substantive. I'll include them in an "About the Role" section. I'll create:

    About the Role

    This is a full-time ACC AmeriCorps position with Glitter Sisters Inc.

    About the American Connection Corps: The American Connection Corps (ACC), an AmeriCorps program of Lead For America (LFA), is a service fellowship program aimed at helping communities build the digital connectivity necessary to expand opportunity and economic mobility, ranging from healthcare access to quality employment. ACC Members serve with locally-rooted organizations, helping address the digital divide and strengthen access to opportunity. Through their service, they gain hands-on experience, build in-demand skills, and explore career pathways while making a tangible impact in their communities.

    About Glitter Sisters Inc.: The Glitter Sisters cultivates youth leadership through arts, storytelling, and creative entrepreneurship, building belonging and opportunity for young people across Western North Carolina.

    Position Overview: The Digital Operations and Community Resources Fellow is a hands-on, implementation-focused member of the Glitter Sisters team. The fellow will help keep information flowing, digital systems organized, community resources accessible, and approved day-to-day outreach moving forward. The fellow will work within established GSI messaging, brand standards, content priorities, and program strategy, helping turn those priorities into consistent, timely execution, under staff direction and supervision. The role is ideal for someone who is organized, curious, digitally comfortable, attentive to detail, and genuinely enjoys helping people find the information and resources they need. The fellow will work across digital operations, community resource research, outreach, program support, and approved administrative and organizational support activities while gaining broad experience inside a community-centered nonprofit.

    Then Responsibilities:

    Responsibilities

    • Digital Operations and Content Implementation
      • Schedule and publish approved social media content in accordance with established content calendars, messaging, and brand standards
      • Help keep social media and content calendars current and ensure planned posts go out accurately and on time, under staff direction
      • Create simple, on-brand graphics in Canva using established templates and visual guidelines
      • Assist with short-form digital content, including Reels and other basic video content, using staff-approved content, messaging, and priorities
      • Format and distribute approved e-newsletters, program updates, announcements, and other digital communications
      • Monitor routine digital inquiries and direct questions to the appropriate team member when needed
      • Maintain organized digital files, content assets, contact lists, and other communications materials
    • Community Resources and Digital Navigation
      • Research, identify, and verify community and digital resources relevant to GSI scholars and their families
      • Build and maintain an organized, accessible resource directory that can serve as a reliable source of information for participants, under staff direction and review
      • Help GSI share information about digital resources, services, and opportunities supported by community partners and funders, including resources connected to the Digital Navigators initiative
      • Review resource information for accuracy and identify outdated, incomplete, or broken information for correction by appropriate GSI staff or resource providers
      • Conduct straightforward online research and organize findings in a clear, usable format
      • Help participants locate reliable information and connect with appropriate resources while recognizing when a question should be elevated to GSI staff or a partner organization
      • Support staff with donor and sponsor communications using approved information and materials
      • Support staff with research on sponsors relevant to approved programming; the Fellow will not solicit donations, negotiate sponsorships, or make funding commitments
      • Support staff-approved parental communications
    • Community Outreach and Program Support
      • Support outreach for GSI programs, workshops, community events, and special initiatives under staff direction and supervision
      • Assist with participant registration, confirmations, reminders, and routine follow-up for approved programs and activities
      • Provide in-person support at events, workshops, community outreach activities, and tabling opportunities as an additional member of the GSI team
      • Become familiar with GSI's programs and resources in order to represent the organization accurately, professionally, and warmly when interacting with participants, families, partners, and community members under staff direction
      • Help prepare materials and provide logistical support before, during, and after programs and events
    • Participant Follow-Up, Data Collection, and Reporting Support
      • Follow up with program participants to encourage completion of feedback surveys, evaluations, and other approved data-collection tools
      • Track survey responses and participant feedback accurately and consistently
      • Organize collected information so that GSI staff can review program participation, outcomes, and feedback
      • Assist with routine data review, documentation, and preparation of information used in program evaluation and grant or funder reporting, under staff direction and review
      • Maintain appropriate care, professionalism, and confidentiality when handling participant information
    • Media and Outreach Support
      • Maintain and update press, media, partner, and community outreach contact lists, under staff direction
      • Assist with the distribution of approved press releases, media notices, and organizational announcements
      • Help track outreach and follow-up so that communications do not fall through the cracks
      • Support routine due diligence related to media and community outreach, including verifying contact information and maintaining accurate records
    • Administrative and Organizational Support
      • Provide administrative and organizational support related to approved AmeriCorps service activities and GSI programs, rather than general organizational operations
      • Maintain organized shared files and folders in Google Drive related to assigned service activities
      • Use tools such as Google Workspace, shared calendars, Slack, Canva, and other platforms adopted by the organization
      • Assist with scheduling, contact-list maintenance, routine correspondence, documentation, meeting or event preparation, and follow-up related to approved programs and service activities
      • Help create simple systems and maintain existing systems so that information is easy for the team to locate and use under staff direction
      • Complete assigned tasks, meet deadlines, communicate progress, and flag questions or obstacles early

    All activities performed by the AmeriCorps Member will occur under staff supervision and within the approved AmeriCorps position description and program scope. The Member serves in a direct service and capacity-building role and may not independently manage programs, supervise staff or contractors, determine eligibility, engage in fundraising or grant writing leadership, or perform duties that duplicate, displace, or supplant employees or contractors.

    Learning & Development Opportunities:

    Learning & Development Opportunities

    • A week-long virtual orientation with the national cohort to kick off the service year
    • A week-long, in-person national Winter Institute convening with your ACC cohort — travel, lodging, and a per diem stipend are fully covered
    • Twice-monthly virtual training on skills for service, including project management, asset-based community development, grant writing, and serving vulnerable populations, plus self-paced curricula with opportunities to earn badges and credentials
    • A structured community listening tour at the start of service to understand local needs, assets, and opportunities
    • Dedicated 1:1 support from a Lead For America Program Coordinator and twice-monthly peer pod meetings for networking and professional development
    • Access to a national network of ACC Members, alumni, and community partners
    Requirements:

    Requirements

    Passion for community service and connecting your neighbors to the digital tools, skills, and opportunities they need to thrive

    Strong communication and interpersonal skills

    Ability to work independently and collaboratively within

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