Digital Marketing Account Manager (HYBRID)
C-4 Analytics is a fast-growing, private, full-service digital marketing company specializing in helping automotive dealerships increase sales, market share, and lower cost per acquisition. We develop innovative solutions for every dealer in every market, with a commitment to accountability and customer service.
About the role
We’re looking for a high-impact, client-facing Account Manager to serve as the dedicated advocate and primary point of contact for a portfolio of key clients. This proactive, holistic management position requires full ownership of translating complex business objectives into winning digital marketing programs. You’ll master core services, articulate their value, and act as the strategic bridge between client goals and technical execution. The role involves driving comprehensive strategies and managing high-stakes campaign tasks across Paid Search, Creative, Content, Local, and Social Media teams.
Responsibilities
- Serve as the primary advocate and day-to-day contact for a portfolio of 12+ "rooftops," proactively managing client satisfaction and performance to ensure maximum retention.
- Own the full campaign lifecycle—from initial strategy and pitch to setup and execution—across Paid Search, Social, and Web, while conducting regular platform checks to ensure optimal performance.
- Utilize Google Analytics and Google Ads to analyze traffic, pitch optimizations, and deliver comprehensive monthly reports that translate complex data into compelling narratives.
- Lead internal teams (Creative, Content, Paid Search) and external vendors to ensure timely implementation of strategies and rigorous task tracking within JIRA.
- Lead weekly client update meetings and maintain professional, timely communication to keep stakeholders informed on progress and campaign health.
- Ensure all marketing assets meet brand standards, maintain regulatory compliance, and receive formal client approval prior to launch.
- Handle additional duties as assigned and travel as necessary to support client needs and business objectives.
Requirements
- 3+ years of Digital Marketing, Account Management, or direct Client-Facing experience.
- Bachelor's Degree in Business, Marketing, Communications, a related degree, or equivalent relevant industry experience.
- Strong presentation skills—ability to demonstrate value to clients and serve as a trusted digital advisor.
- Excellent written and verbal communication skills—ability to write professional emails to clients and third parties.
- Demonstrated time management and project management skills.
- A positive attitude that resonates throughout your team and the company.
- Familiarity with Google products (Gmail, Docs, Slides, Drive) and Microsoft Office Suite (Excel, Word, PowerPoint).
Preferred Qualifications
- 2+ years' experience building multi-faceted digital marketing campaigns, including SEO, SEM, PPC, Social, and email marketing services.
- Google Analytics & Ads Certifications.
- Experience using a project management tool, preferably JIRA.
- Experience working with or in the automotive industry.
Pay
The salary range for this position is $60,000.00 - $75,000.00, with the final salary determined based on skills, knowledge, and demonstrated expertise.
Schedule
Monday through Friday, 9:00 am to 5:30 pm.
Benefits
- Unlimited paid time off.
- Career development programs.
- In-office perks including cold brew on tap, free beverages, a stocked snack pantry, free weekly lunch, and monthly wellness events (e.g., Yoga, Paint & Sip).
- Accelerated growth via osmosis and coaching through in-person interactions and weekly one-on-ones.
- Boosted visibility and networking opportunities within the organization.
- Structured work-life balance to reduce the risk of burnout.
Work Environment
We have a strong preference for this position to reside in our Chicago, IL office, with options for:
- Office-Based: Collaborative environment with face-to-face interactions and a sense of community.
- Hybrid: Balance between office and remote work, providing flexibility.
- Remote: Support for remote work arrangements for those who thrive outside the office.
Local candidates are highly valued, but exceptional remote candidates may be considered.