Digital Experience Specialist

Position Summary

Responsible for supporting the development, quality assurance, and tracking of digital promotional content, including Top Deals and Save Hub pages. This role ensures accuracy, consistency, and timely delivery of content by building detailed specifications, performing thorough QA checks prior to and after launch, and maintaining organized tracking of project progress. This position plays a critical role in ensuring a seamless customer experience and operational efficiency.

Essential Job Functions

• Build and maintain detailed spec sheets for Top Deals and Save Hub pages, ensuring accuracy and alignment with promotional requirements
• Collaborate with cross-functional teams to gather and incorporate necessary content, assets, and updates
• Perform comprehensive QA reviews of page previews prior to launch to verify accuracy of content, layout, functionality, and links
• Conduct post-launch QA checks on Wednesdays to confirm pages are live correctly and resolve any issues promptly
• Communicate clearly and effectively regarding requirements, updates, and QA findings
• Afford assistance with ad hoc content updates or QA requests as needed
• Organize and maintain tracking systems for all assigned projects, including timelines, deliverables, and progress updates

Must Be Able To

• Remain standing/sitting for several hours at a time
• Lift 10-30 lbs. occasionally

Minimum Position Qualifications

• 4-year degree or equivalent combination of education and experience
• Experience working in the grocery industry preferred
• Capacity to learn multiple computer systems and web-based applications
• Skill and diplomacy in communicating with people
• Able to interact effectively with all of the cross-functional teams to accomplish common goals
• Experience with Excel, Word and PowerPoint
• Highly motivated self-starter who can work with minimal supervision
• Able to collaborate with others and contribute effectively to a team
• Able to work under pressure, meet deadlines, prioritize and multi-task

Minimum Physical Abilities

• Must be able to:
• Remain standing/sitting for several hours at a time
• Lift 10-30 lbs. occasionally

Preferred Experience

• Digital Experience Administrative Support Professional
• Administrative support position in office environment
• Retail or grocery experience