Digital Communications & Content Manager

Digital Communications & Content Manager

Vantive is a vital organ therapy company dedicated to extending lives and expanding possibilities through digital solutions and advanced services. This role is crucial for managing Vantive's corporate digital channels, ensuring they align with enterprise priorities and brand standards.

About the role

The Digital Communications & Content Manager is responsible for overseeing the day-to-day management and execution of Vantive's digital channels, including corporate websites, social media platforms, and internal communications. This role requires strong editorial judgment, operational discipline, and the ability to manage multiple projects and stakeholders in a fast-paced, regulated environment.

Responsibilities

• Execute day-to-day activities across corporate digital channels, ensuring content is accurate, timely, compliant, and aligned to enterprise priorities.
• Oversee community management and social listening, including monitoring conversations, responding as appropriate, escalating issues, and supporting brand health.
• Coordinate responses to digital/social issues in line with communications, legal, and risk protocols.
• Manage publishing workflows with strong quality control, autonomy, and accountability.
• Partner with the Associate Director to translate strategy into consistent execution.

Qualifications

• Bachelor’s degree in communications, marketing, journalism, PR, or related field (or equivalent experience).
• 5–8 years of experience in digital or corporate communications with hands-on responsibility managing digital channels.
• Experience working across external and internal channels (e.g., websites, social media, intranet), ideally in regulated environments.
• Ability to manage multiple workstreams with strong editorial judgment and autonomy within an established operating framework.
• Adaptability, problem-solving mindset, and comfort working in a growing and evolving function within clear strategic direction and leadership support.
• Flexibility to support priority communications, including occasional off-hours needs for planned or time-sensitive moments, rather than as a regular expectation.

What You’ll Be Doing

Digital Management & Monitoring

• Execute day-to-day activities across corporate digital channels, ensuring content is accurate, timely, compliant, and aligned to enterprise priorities.
• Oversee community management and social listening, including monitoring conversations, responding as appropriate, escalating issues, and supporting brand health.
• Coordinate responses to digital/social issues in line with communications, legal, and risk protocols.
• Manage publishing workflows with strong quality control, autonomy, and accountability.
• Partner with the Associate Director to translate strategy into consistent execution.

Content Planning & Editorial Management

• Maintain the corporate editorial calendar in coordination with Communications, Executive Communications Global Communications functions, regional teams, and stakeholders.
• Support content development, writing, editing, and brand voice consistency.
• Ensure editorial planning is predictable, well-sequenced, and aligned with business priorities and milestones.

Digital Governance & Enablement

• Support external and internal social media governance, policies, and guidelines to enable confident, responsible use of channels.
• Provide guidance and training to promote consistent and compliant digital practices.
• Manage Legal, Medical, Regulatory (LMR) review processes for timely approvals.
• Act as a resource on digital standards, balancing governance with practicality.

Project, Vendor & Cross-Functional Management

• Manage digital communications projects end-to-end across vendors, agencies, and teams.
• Support intake and prioritization of digital requests by clarifying scope, sequencing work against capacity, and surfacing risks or tradeoffs as needed.
• Translate stakeholder needs into clear execution plans and drive collaboration.

Measurement & Continuous Improvement

• Monitor channel performance, engagement, and brand health to identify optimization opportunities.
• Share insights to refine content mix, cadence, and channel strategy as measurement practices mature.

Tools & Platforms

• Familiarity with tools such as Sprout Social, Airtable/Monday.com, Copilot, Canva, SharePoint, and Viva Engage (experience with similar tools welcome).

What You’ll Bring

• Bachelor’s degree in communications, marketing, journalism, PR, or related field (or equivalent experience).
• 5–8 years of experience in digital or corporate communications with hands-on responsibility managing digital channels.
• Experience working across external and internal channels (e.g., websites, social media, intranet), ideally in regulated environments.
• Ability to manage multiple workstreams with strong editorial judgment and autonomy within an established operating framework.
• Adaptability, problem-solving mindset, and comfort working in a growing and evolving function within clear strategic direction and leadership support.
• Flexibility to support priority communications, including occasional off-hours needs for planned or time-sensitive moments, rather than as a regular expectation.

Pay

The estimated base salary for this position is $108,000 - $135,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors.

Benefits

• Comprehensive compensation and benefits packages for eligible roles, including medical, dental, and vision coverage, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Vantive’s 401(k) retirement savings plan, designed to help improve retirement outcomes by providing retirement resources more efficiently.
• Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
• Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

Equal Employment Opportunity

Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.