Digital Account Strategy Manager

Location: Hoboken, NJ (Hybrid, local candidates required)

Pay Rate: Up to $45/hour W2

Employment Type: Temporary Contract

Responsibilities

• Build and maintain strong relationships with key business stakeholders and decision-makers.
• Serve as the primary escalation point for issue resolution and client service needs.
• Partner with creative, production, and business teams to ensure smooth project execution.
• Lead communication across project lifecycles, managing expectations and delivering exceptional service.
• Develop and maintain promotional, category, and homepage calendars aligned to business priorities.
• Facilitate project kickoffs, recaps, and stakeholder meetings.
• Monitor seasonal marketing initiatives and identify opportunities for new creative solutions.
• Help implement and improve workflows, processes, and client onboarding experiences.
• Partner with leadership and Creative Directors to ensure deliverables exceed quality standards.
• Identify growth opportunities and expand relationships across business teams.

Requirements

• Bachelor's degree or equivalent professional experience.
• 2+ years of account management, client services, agency, or creative production experience.
• Strong relationship-building, communication, and conflict-resolution skills.
• Experience managing multiple projects in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Highly organized with exceptional attention to detail.
• Ability to collaborate effectively with both creative and business stakeholders.

Preferred Qualifications

• Experience managing high-value client relationships and growing business partnerships.
• Background within creative services, production, media, retail media, or marketing organizations.
• Strong presentation and stakeholder management skills.
• Experience supporting strategic creative planning initiatives.
• Understanding of production workflows and creative processes.
• Proven ability to thrive in a rapidly evolving environment.

Benefits

• Health coverage
• Life insurance
• Disability insurance
• 401k benefits