Digital Accessibility Manager

Major Responsibilities

• Provide leadership and oversight of the Digital Accessibility Specialist role.
• Provide support to digital specialists across campus units, guiding production of accessible user experiences.
• Identify, implement, and oversee tools for monitoring web accessibility.
• Audit and track metrics for assessing and measuring success in accessibility and support offerings.
• Assist Procurement and departments with the purchase of accessible digital products and services.
• Manage relationships with accessibility vendors.
• Develop and implement remediation plans for inaccessible web content or digital products or services.
• Perform regular accessibility audits and track metrics for assessing and measuring success in accessibility and support offerings.
• Work with the Digital Accessibility Specialist to provide tutorials, guidelines, and training to campus.
• Collaborate with the Director of Disability Support Services in implementing appropriate and effective solutions/products to support independence for people with disabilities.
• Stay abreast of all current and future accessibility regulations and compliance standards, best practices, and solutions to promote and enable accessibility.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree with six years of related experience or equivalent combination of education and experience.
• A degree in Information Science, Information Design, Computer Science, Human-Computer Interaction (HCI), Quality Assurance, Learning Technology, Assistive Technology or a related discipline is preferred.
• Master’s degree or PhD is preferred.
• International Association of Accessibility Professionals (IAAP) certification preferred.
• Demonstrated experience with magnification, speech recognition, usage of screen readers, color contrast, keyboard-only navigation and other accessibility testing techniques and tools.
• Demonstrated ability to use assistive technologies and accessibility-related software including some or all of the following: JAWS, NVDA, VoiceOver, Window-Eyes, ZoomText, MAGic, Dragon NaturallySpeaking or other speech recognition software.
• Demonstrated experience with testing for web accessibility issues.
• Demonstrated project management experience, organizational skills, and a track record of leading and collaborating on multiple projects with diverse teams and alone.
• Familiarity with User Agent Accessibility Guidelines (UAAG) and Authoring Tools Accessibility Guidelines (ATAG).
• Familiarity with HTML, CSS, JavaScript, or other coding languages.
• Technical knowledge of accessibility, usability, and Universal Design standards.
• Demonstrated knowledge and application of the Web Content Accessibility Guidelines (WCAG) level A and AA and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA).
• Excellent communication skills (oral, written, listening, presentation) and relationship building.
• Experience leading teams.