Diesel Service Technician - Central Ave.
RWC Group · Phoenix, AZ · 2 mo ago
Information TechnologyFull-time
Responsibilities
- Provide technical service to vehicles and equipment.
- Read job orders, observe, and listen to vehicles in operation to resolve malfunctions and plan work procedures.
- Follow checklists ensuring all critical parts are examined.
- Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
- Test-drive vehicles to ensure they run smoothly.
- Tag all warranty parts and returns to the warranty clerk.
- Attend training classes and keep up-to-date with factory technical bulletins.
- Develop and maintain positive relationships with customers to increase overall customer happiness.
- Properly complete the service and/or repairs assigned by supervisors.
- Complete all work according to applicable safety requirements and published procedures.
- Participate in and utilize technical training as assigned by management.
- Maintain designated workspace in an organized and clean manner.
- Ensure guest vehicles are returned as clean as they were prior to being serviced.
- Show utmost courtesy to all guests, visitors, and dealership personnel.
- Make every effort to achieve production objectives set by management.
- Adhere to manufacturer's policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications.
Qualifications
- At least 1 year of fleet or dealership experience.
- A high school diploma or equivalent required.
- ASE certification preferred.
- CDL certification preferred.
- Teammate with a strong sense of dedication to the customer and service team.
- Self-motivated and professional.
- Possess own tools.