Jobs · Information Technology · Arizona

Diesel Service Technician - Central Ave.

RWC Group · Phoenix, AZ · 2 mo ago
Information TechnologyFull-time

Responsibilities

  • Provide technical service to vehicles and equipment.
  • Read job orders, observe, and listen to vehicles in operation to resolve malfunctions and plan work procedures.
  • Follow checklists ensuring all critical parts are examined.
  • Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
  • Test-drive vehicles to ensure they run smoothly.
  • Tag all warranty parts and returns to the warranty clerk.
  • Attend training classes and keep up-to-date with factory technical bulletins.
  • Develop and maintain positive relationships with customers to increase overall customer happiness.
  • Properly complete the service and/or repairs assigned by supervisors.
  • Complete all work according to applicable safety requirements and published procedures.
  • Participate in and utilize technical training as assigned by management.
  • Maintain designated workspace in an organized and clean manner.
  • Ensure guest vehicles are returned as clean as they were prior to being serviced.
  • Show utmost courtesy to all guests, visitors, and dealership personnel.
  • Make every effort to achieve production objectives set by management.
  • Adhere to manufacturer's policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications.

Qualifications

  • At least 1 year of fleet or dealership experience.
  • A high school diploma or equivalent required.
  • ASE certification preferred.
  • CDL certification preferred.
  • Teammate with a strong sense of dedication to the customer and service team.
  • Self-motivated and professional.
  • Possess own tools.

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