Dialysis Social Worker, Regional Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide direct patient care outlined in the Social Worker Job Description.
• Provides general direction, guidance and feedback based upon professional standards and USRC guidelines to support field Social workers within the assigned area in achieving the desired outcomes in the following: quality, patient satisfaction, teamwork, unit culture, and employee satisfaction.
• Provides communication and training for field Social workers to support clinical competencies and policies and procedures individually and/or through region or division meetings.
• Drives company initiatives with colleagues and field Social workers of assigned area.
• Facilitates communication of continuing education training opportunities to enhance the practice of all USRC social workers.
• Captures standardization of required documentation for social workers (USRC Policy and appropriate documentation to meet CMS Conditions for Coverage).
• Coordinates orientation and training of all new social workers within the assigned area with the assistance of the RVP, Facility Administrator, HR department, and/or other disciplines.
• Makes sure that USRC quality outcomes are achieved within the assigned area and facilitates the development of quality assessment and performance improvement projects.
• Works with operations leadership team to ensure Social worker coverage assuming responsibility for enlisting Social worker coverage at dialysis facilities within the assigned area during times of Social workers leave of absences, vacations, census increases and vacancies.
• Responsible for the Social Worker's formal performance evaluations and provides information feedback to the Social Workers and Facility Administrators throughout the year.
• Attends and participates in USRC leadership team meetings which may include quality, USRC policy, team building, staff development, and other meetings as appropriate.
• Collaborates with appropriate operations management staff as needed to achieve effective inter-disciplinary and intra-disciplinary relationships.
• Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
• Participates in team concepts and promotes a team effort; performs duties in accordance with company policies and procedures.
• Regular and reliable attendance is required for the job.

Qualifications/Requirements

• Must have Master's Degree in Social Work accredited by the Council of Social Work Education (CSWE).
• Current licensure in applicable state is required unless employed in the state of AZ, PA or License must be maintained as current and in good standing. (See addendum for Social Worker for minimum licensing requirements.)
• Three (3) -- five (5) years social work experience with multi location healthcare preferred; other relevant experience will be considered; previous dialysis experience
• Proficient with all Microsoft Office products, including Outlook and Advanced analytical skills required; Excel