Dialysis Social Worker

Essential Duties and Responsibilities

• Aid in improving patient health and reducing hospitalizations and missed treatments through clinical and operational processes.
• Coordinate temporary living arrangements for patients.
• Effectively manage and utilize medical supplies.
• Perform assigned duties to meet patient care or operational needs.

Outcomes

• Identify and address psychosocial issues affecting patients and their families.
• Provide patient and family education sessions.
• Contribute to achieving program targets for patient outcomes aligned with quality care goals.

Operational Readiness

• Comply with federal, state, and local laws and regulations, including those related to healthcare practice acts.
• Follow company policies and procedures, as well as applicable state and federal laws and regulations.
• Act as a patient advocate by communicating with local, state, and federal agencies as necessary.
• Complete initial assessments of new patients' psychosocial needs in accordance with state and CMS regulations and company policy.
• Accomplish KDQOL assessments in line with company policy.
• Participate in interdisciplinary team meetings for patient assessments and care planning.
• Identify relevant social services and resources for patients, including financial assistance.
• Stay updated on professional organizations pertinent to kidney disease.
• Use personal protective equipment as needed during patient interactions.
• Be familiar with emergency protocols and procedures.

Partnerships

• Offer information and referrals to patients as needed.
• Attend and contribute to monthly QAPI activities.
• Coordinate the creation and maintenance of patient/family support groups.
• Maintain cooperative relationships with the Medical Director and physicians.
• Build and sustain positive relationships with area hospitals, agencies, vendors, and the broader community.
• Promote high-quality customer service standards across the organization.
• Collaborate with staff to enhance teamwork and foster a supportive work environment.

Qualifications/Requirements

• Master's Degree in Social Work from an accredited institution (CSWE) and LCSW certification preferred.
• Current licensure in the applicable state is required, except for Arizona, Pennsylvania, or Guam.
• Licenses must remain valid and in good standing.
• Previous experience in social services for dialysis patients is beneficial.
• Strong communication skills, both verbal and written, are essential.
• Basic computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook), are necessary.
• Must meet any additional practice requirements for the applicable state.