Dialysis Program Manager - RN
Health Marketing · Milwaukee, WI · 3 wk ago
On-siteInformation TechnologyFull-time
About the role
Oversees the daily operations of a Home Therapies program, ensuring quality patient care and program growth.
Responsibilities
- Supports home dialysis therapy delivery, staff training, and scheduling in compliance with policies and regulations.
- Manages program profit and loss, optimizing operational performance to meet or exceed budgets and KPIs.
- Coordinates patient care from admission to discharge, guiding staff and ensuring safe, effective home therapy support.
- Assesses patient and caregiver readiness, provides training on equipment operation and maintenance.
- Enhances patient experience, supporting satisfaction initiatives and embodying company values.
- Ensures staff competency in equipment operation, troubleshooting, and maintaining certifications.
- Manages supplies, equipment tracking, and regulatory compliance, including audits.
- Supports data entry activities and participates in quality improvement and clinical projects.
- Provides orientation and ongoing education to staff, supporting risk management initiatives.
Qualifications & Skills
- Registered Nurse (RN) with an active state license and CPR certification.
- At least one year of dialysis experience, with peritoneal dialysis experience preferred.
- Supervisory experience and training in dialysis therapies are advantageous.
- Strong leadership, communication, customer service, and performance management skills.
Physical & Working Conditions
- Involves patient lifting, equipment handling, and working in a healthcare setting with exposure to infectious materials.
- Requires standing, walking, and bending.