Dialysis Clinical Manager Registered Nurse - RN

About the role

As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. You will be the facility leader, part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease.

You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum covers onboarding, essential functions, leading your business, and advanced leadership. As a Clinical Manager, you may advance your career into an Area Team Lead or Director of Operations role.

Our culture

We believe our employees are our most important asset — we value, care about, and support our people. We provide support when you may need it most, from tuition reimbursement for education goals, granting scholarships to family members, delivering relief when natural disasters strike, to providing financial support during personal hardship.

We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. Our diverse range of employee resource groups (ERGs) encourages employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.

Purpose and scope

Manage and oversee the daily operations of the facility, ensuring cost-effective operations in accordance with all legal, compliance, and regulatory requirements. Collaborate with the Medical Director and the Clinical Manager/Charge Nurse regarding the provision of quality patient care in the dialysis facility, incorporating all activities from admission through discharge. As the clinic leader, you have the authority to make daily decisions to ensure continuity of care and patient and staff safety. Market available services through presentations to physicians and dialysis facilities.

Responsibilities

• Clinic Operations:
  • Provides leadership, coaching, and development plans for all direct reports.
  • Partners with internal Human Resources, Quality, Education, and Technical Services departments.
  • Collaborates with the Home Therapies Program Manager to oversee the facility’s Home Therapies Program.
  • Maintains integrity of medical and operations records and complies with all data collections and auditing activities.
  • Accountable for completion of the Internal Classification of Disease (ICD) coding.
  • Responsible for all required network reporting and on-site state or federal surveys.
  • Manages the tactical execution of short- and long-term objectives through coordination of activities with direct responsibility for results, including costs, methods, and staffing.
  • Responsible for the administration of daily business operations, including managing center staff, quality of patient care, maintenance of the physical plant and equipment, and inventory control.
  • Manages the profit and loss and other financial aspects for the center, ensuring optimal operations to achieve or exceed the budget and key performance indicators.
• Patient Care:
  • Coordinates all aspects of patient care with appropriate staff members, from admission through discharge.
  • Acts as a resource for patients and families to address concerns and questions.
  • Oversees timely completion of patient care assessments and care plans.
  • Manages patient schedules to ensure facility efficiency and develops action plans for missed treatments.
  • Reports changes in patient status regarding clinical, insurance, or travel and transportation issues.
• Staff:
  • Participates in the selection and hiring of new team members and ensures completion of new hire orientation and mandatory training.
  • Ensures all patient care employees complete appropriate training courses and maintain current licensures/certifications.
  • Provides support for clinical staff members and encourages professional growth.
  • Maintains current knowledge of company benefits, policies, procedures, and processes.
  • Obtains clinical feedback for employee evaluations, establishes annual goals, and conducts evaluations.
  • Documents disciplinary actions and confers with the clinic Director of Operations and Human Resources when needed.
  • Manages staff scheduling and payroll.
• Physicians:
  • Facilitates the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws.
  • Responsible for strong physician relationships and ensures regular and effective communication.
  • Participates in the Governing Body, an interdisciplinary team for each region including MDs and DOs that governs policies.
• Other:
  • Collaborates with the Clinical Manager/Charge RN, Medical Director, and physicians to ensure outstanding quality of patient care and compliance with company policies.
  • Coordinates all aspects of patient care from admission through discharge, addressing patient concerns and reviewing satisfaction surveys.
  • Develops and communicates efficient patient schedules to maximize facility efficiency.
  • Implements and maintains a Continuous Quality Improvement (CQI) Process and Quality Assessment and Improvement Program (QAPI) involving staff and physicians.
  • Ensures compliance with Federal and State laws through regular review of center operations.
  • Develops and maintains strong Medical Director and physician relationships, facilitating staff relationships with physicians.
  • Supports and drives Fresenius Medical Care quality standards through regulatory compliance and CQI practices.
  • Oversees and monitors appropriate training to ensure compliance with risk management initiatives.
  • Ensures aggressive treatment of adverse safety events and action thresholds.
  • Communicates and implements all Quality policies and procedures.
  • Maintains integrity of medical records and administrative/operational records.
  • Manages day-to-day activities and workload of facility staff, providing guidance and leadership.
  • Creates, maintains, and communicates efficient employee schedules according to staffing needs.
  • Provides informal and formal feedback to staff, including annual performance evaluations.
  • Manages department staffing through hiring, firing, and disciplinary actions, maintaining documentation as required.
  • Ensures successful execution of new hire orientation, training, and mandatory in-services.
  • Ensures appropriate documentation for licensure, annual in-services, and policy updates.
  • Provides training and guidance to facility staff to develop clinical competencies and encourage professional growth.
  • Collaborates with HR to provide information on benefits, policies, and procedures.
  • Participates in employee recognition and satisfaction programs.
  • Maintains a close working relationship with Division and Corporate office personnel.
  • Utilizes knowledge of services and products to contribute to business growth.
  • Maintains facility environmental integrity and safety.
  • Schedules maintenance and repair of equipment, operating systems, and physical structure.
  • Monitors facility security.
  • Coordinates inventory and supply management to ensure cost containment and timely distribution.
  • Ensures efficient utilization of medication, laboratory, inventory, supplies, and equipment.
  • Contributes to the development and revision of facility policies and procedures.
  • Directs information gathering to support billing, billing issues, and collection activities.
  • Coordinates and approves facility payroll.
  • Participates in all on-site internal and external (state and federal) surveys.
  • Reviews new and existing provider contracts for various vendor services.
  • Performs other related duties as assigned.

Supervision

Supervises Charge RN and DPC Staff.

Physical demands and working conditions

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.