Dialysis Clinical Manager Registered Nurse - RN

About the role

As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end-stage renal disease or chronic kidney disease.

You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum covers onboarding, essential functions, leading your business, and advanced leadership. As a Clinical Manager, you may advance your career into an Area Team Lead or Director of Operations role.

Our culture

We believe our employees are our most important asset — we value, care about, and support our people. We provide support when you may need it most, from tuition reimbursement for education goals, granting scholarships to family members, delivering relief when natural disasters strike, to providing financial support during personal hardship.

We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. Our diverse range of employee resource groups (ERGs) encourages employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.

Purpose and scope

Manage and oversee the daily operations of the facility, ensuring cost-effective operations in accordance with all legal, compliance, and regulatory requirements. Collaborate with the Medical Director and the Clinical Manager/Charge Nurse regarding the provision of quality patient care in the dialysis facility, incorporating all activities from admission through discharge. As the clinic leader, you have the authority to make daily decisions to ensure continuity of care and patient and staff safety. Market available services through presentations to physicians and dialysis facilities.

Responsibilities

• Clinic Operations:
  • Provide leadership, coaching, and development plans for all direct reports.
  • Partner with internal Human Resources, Quality, Education, and Technical Services departments.
  • Collaborate with the Home Therapies Program Manager to oversee the facility’s Home Therapies Program.
  • Maintain integrity of medical and operations records and comply with all data collection and auditing activities.
  • Complete the Internal Classification of Disease (ICD) coding.
  • Responsible for all required network reporting and on-site state or federal surveys.
  • Manage the tactical execution of short- and long-term objectives through coordination of activities with direct responsibility for results, including costs, methods, and staffing.
  • Administer the daily business operations of the dialysis clinics, including managing center staff, quality of patient care, maintenance of the physical plant and equipment, and inventory control.
  • Manage the profit and loss and other financial aspects for the center to achieve or exceed the budget and key performance indicators.
• Patient Care:
  • Coordinate all aspects of patient care with appropriate staff members, from admission through discharge.
  • Act as a resource for patients and families to address concerns and questions.
  • Oversee the timely completion of patient care assessments and care plans.
  • Manage patient schedules to ensure facility efficiency and develop action plans for missed treatments.
  • Report changes in patient status regarding clinical, insurance, or travel and transportation issues.
• Staff:
  • Participate in the selection and hiring of new team members and ensure completion of new hire orientation and mandatory training.
  • Ensure all patient care employees complete appropriate training courses and maintain current licensures/certifications.
  • Provide support for all clinical staff members at regular intervals and encourage professional growth.
  • Maintain current knowledge regarding company benefits, policies, procedures, and processes.
  • Obtain clinical feedback for employee evaluations, establish annual goals, and conduct employee evaluations.
  • Document disciplinary actions and confer with the clinic Director of Operations and Human Resources when needed.
  • Manage staff scheduling and payroll.
• Physicians:
  • Facilitate the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws.
  • Develop and maintain strong physician relationships and ensure regular and effective communication.
  • Participate in the Governing Body, an interdisciplinary team for each region including MDs and DOs that governs policies.
• Other:
  • Collaborate with the Clinical Manager/Charge RN, Medical Director, and physicians to ensure outstanding quality of patient care and compliance with company policies and procedures.
  • Coordinate all aspects of patient care from admission through discharge, address patient concerns, and review patient satisfaction surveys.
  • Develop and communicate efficient and timely patient schedules to maximize facility efficiency.
  • Implement and maintain a Continuous Quality Improvement (CQI) Process and Quality Assessment and Improvement Program (QAPI) involving staff and physicians in problem-solving activities.
  • Ensure compliance with Federal and State laws through continual review of center operations.
  • Develop and maintain strong Medical Director and physician relationships, facilitating staff relationships with physicians.
  • Support and drive FMS quality standards through meeting regulatory requirements and practicing CQI.
  • Oversee and monitor appropriate training according to FMS policy to ensure compliance with risk management initiatives.
  • Ensure aggressive treatment of adverse safety events and action thresholds.
  • Communicate and implement all Quality policies and procedures to facility staff.
  • Maintain integrity of medical records and other administrative and operational records.
  • Manage day-to-day activities and workload of facility staff, providing guidance and leadership.
  • Create, maintain, and communicate efficient and timely employee schedules according to staffing needs.
  • Provide informal and formal feedback to staff, including annual performance evaluations.
  • Manage department staffing through appropriate hiring, firing, and disciplinary actions.
  • Ensure successful execution of new hire orientation, training, and mandatory in-services.
  • Ensure appropriate documentation for current licensure, annual in-service, and policy updates.
  • Provide training and guidance to facility staff to develop clinical competencies and encourage professional growth.
  • Collaborate with HR to provide information to staff regarding benefits, policies, and procedures.
  • Participate in employee recognition and satisfaction programs.
  • Maintain a close working relationship with Division and Corporate office personnel.
  • Utilize knowledge of FMCNA and FMS services and products to contribute to business growth.
  • Maintain facility environmental integrity and safety.
  • Schedule maintenance and repair of equipment, operating systems, and physical structure.
  • Monitor facility security.
  • Coordinate inventory and supply management to ensure cost containment and timely distribution.
  • Ensure efficient utilization of medication, laboratory, inventory, supplies, and equipment.
  • Contribute to the development and revision of facility policies and procedures.
  • Direct information gathering to support billing, billing issues, and collection activities.
  • Coordinate and approve facility payroll.
  • Participate in all on-site internal and external (state and federal) surveys.
  • Review new and existing provider contracts for various vendor services.
  • Perform other related duties as assigned.

Supervision

Supervises Charge RN and DPC Staff.

Physical demands and working conditions

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.