Diagnostic Imaging Coordinator

Position Summary

As a Diagnostic Imaging Coordinator at MASS LUNG & ALLERGY (MLA), this position performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The incumbent must work collaboratively with all staff in support of patient services, exhibiting flexibility and a "can-do" attitude.

Duties And Responsibilities

• Schedule radiology, pulmonary function and other imaging tests for Leominster, Marlborough and Concord office providers including but not limited to: CT, MRI, PET/CT, Echo, Nuclear Stress and Pulmonary Function testing.
• Obtain prior authorization and/or referrals for all testing as needed.
• Facilitates requests for lab work that may be needed for specific testing.
• Contact patients to discuss testing appointment as well as the requirements & instructions (ie: stopping medications, directions, etc).
• Aid in scheduling follow-up appointments for patients after testing is scheduled.
• Provide patients with support and guidance as needed.
• Attend staff and medical meetings, as required.
• Perform all duties in support of successful EHR/EPM implementation.
• Perform additional duties, as assigned by the Manager and in support of quality assurance and improvement.

Qualifications

• Excellent communication and problem-solving skills at a level necessary for understanding provider and supervisors' instructions, and for accurately documenting patients' medical information.
• Beginner to intermediate computing and phone skills.
• Ability to multi-task and work effectively in a high-stress and fast-moving environment.
• Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations.
• Working knowledge of "Universal Precautions," demonstrates professionalism at all times.
• Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA.
• Bilingual English/Spanish and/or other languages strongly preferred.
• Valid Driver’s License, insurance, and ability to travel as required to perform duties.