Diabetes Educator, RD

Job Profile Summary

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Primary Responsibilities

• Coordinate and facilitate quality clinical management of a broad based outpatient population across the continuum of care. Collaborates with providers to identify needs for preventive care, evidence-based chronic disease management and care coordination. Provides general and specific healthcare education. Works directly with patients to identify and monitor self-management goals.
• Collaborates care with community based providers. Follows up on ED visits and inpatient discharges. Assists providers with exams, treatments and procedures as needed.
• Provides skilled telephonic triage and assessment, education, collaboration and coordination of healthcare and community resources. Performs a direct patient care role.
• Accurately documents all aspects of patient care in the Electronic Health Record in a timely basis. Schedules tests and referrals for specialty care on order of provider as needed.
• Maintains inventory and ordering management of clinical supplies and equipment as necessary.
• Provides oversight, delegation and acts as a resource to unlicensed staff. Provides on-going education and training to practice staff. Updates clinical knowledge and skills though consultation, review of literature and formal and informal education including CEUs. Maintains compliance with organizational mandatory annual training.
• Ensures PHI is only used for patient treatment, payment and operations. Ensures patient safety practices to prevent/eliminate risk of patient harm. Adverse patient events and near misses are promptly reported to BIDHC Risk Management Dept.
• Performs clinical and psychosocial assessment of diabetes patients in either an individual or group setting. Identifies educational needs for diabetes self-management knowledge and skills. Develops and implements a plan of care based on clinical expertise, scientific principles and the patients' lifestyle and culture. Empowers diabetes patients with knowledge and skills to attain optimal control and prevent acute/chronic complications. Educates in areas of medication administration, self-monitoring blood glucose (SMBG), continuous glucose monitoring systems (CGMS), pump therapy, nutrition, exercise, recognition & treatment of acute complications and preventive health skills in accordance with current clinical practice recommendations utilizing learning objectives and behavioral goals. Monitors patients' response to therapy and revises plan as indicated. Prevents/decreases incidence of complications by supporting preventive health risk behaviors. Conducts ongoing quality improvement studies. Supports hospital policies and procedures while sustaining a safe environment. Recognizes the importance of continuous diabetes education and self-learning needs while maintaining current skills and knowledge. Provides educational sessions and tools for care team.

Required Qualifications

• Bachelor's degree required.
• 1-3 years related work experience required.
• Strong interpersonal skills. Strong patient communication and patient education skills.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Licensure, Certification, Registration

• Licensed Registered Dietitian required, and Certificate 1 Basic Life Support required.
• Certified Diabetic Care Educator and Specialist (CDCES) required.
• CPR Certification required.

Preferred Qualifications

• Experience in using diabetes technologies preferred.

Competencies

• Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
• Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
• Independence of Action: Ability to set goals and determine how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
• Team Work: Ability to act as a team leader for projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
• Customer Service: Ability to provide a high level of customer service to colleagues and patients and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.

Physical Requirements

• Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
• Frequent walking, standing, bending neck, bending waist, twisting neck, twisting waist, Power Grasping using both hands, Fine Manipulation using both hands, Pushing/Pulling using both hands, Keyboard use, Reaching-above shoulder height, Reaching-below shoulder height, Lifting and carrying items weighing up to 10 lbs. There may be occasional Lifting and carrying items weighing up to 25 lbs.

Pay Range

$33.60 – $49.93