DeWALT Service Technician 1st shift $20/hr

About the role

As a DeWALT Service Technician, you'll join our Product Services team working as an on-site employee in a production style environment. You'll handle repairs to all portable electric, pneumatic tool, construction equipment, and outdoor products, troubleshoot tool failures, assist with maintaining a clean and safe work environment, and manage inventory.

Responsibilities

• Handle repairs to all portable electric, pneumatic tool, construction equipment, and outdoor products.
• Troubleshoot tool failure—fully or partially disassemble units to examine components for wear/defects and replace parts as needed.
• Absorb and analyze tool and equipment issues to ensure safe operation.
• Perform performance and safety tests on equipment after repair.
• Complete work orders using repair parts and labor, including pricing and pertinent customer information.
• Manage inventory by ensuring accuracy with parts and accessories.
• Achieve daily productivity goals on the amount of tools repaired.
• Other duties as assigned.

Requirements

• Ability to interpret mechanical diagrams, wiring schematics, and printed servicing data.
• Knowledge of electricity principles and air flow as they apply to power sources for power tools.
• Ability to diagnose mechanical and electrical faults in power tools and equipment.
• Ability to perform simple mathematical calculations.
• Goal-driven mentality, meeting and maintaining daily/weekly/quarterly productivity goals without compromising quality.
• Strong attention to detail and adaptability in using various technological systems and familiarity with data entry and record-keeping systems.

Qualifications

• Experience with basic electrical principles and troubleshooting.
• Basic knowledge of mechanics and the ability to disassemble and reassemble tools.
• Ability to read and understand technical manuals and service guides.
• High school diploma or equivalent.
• Valid driver's license and reliable transportation.

Skills

• Technical aptitude and problem-solving skills.
• Attention to detail and organizational skills.
• Interpersonal skills for interacting with customers and colleagues.
• Computer literacy, including proficiency with Microsoft Office.

Benefits

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

Pay

$20/hr starting, with on-the-job training provided; experience preferred but not required.

Schedule

1st shift, details TBA.