DeWALT Service Technician 1st Shift Mon- Fri $20/hr

Onsite position in Norcross, GA. On-the-job training provided; experience preferred but not required.

About the role

As a DeWALT Service Technician, you’ll be part of our Product Services team working as an on-site employee in a production-style environment. You’ll handle repairs to all portable electric, pneumatic tools, construction equipment, and outdoor products.

Responsibilities

• Troubleshoot tool failure—fully or partially disassembling units to examine components for wear/defects and replacing parts that are worn or defective.
• Assist with maintaining a clean and safe work environment.
• Properly inspect, analyze, and repair tools and equipment for safe operation.
• Perform performance and safety testing on equipment after repair.
• Complete work orders using repair parts and labor to include pricing and pertinent customer information.
• Manage inventory by ensuring accuracy with parts and accessories.
• Achieve daily productivity goals on the amount of tools repaired.
• Other duties as assigned.

Requirements

• Ability to interpret mechanical diagrams, wiring schematics, and printed servicing data.
• Knowledge of electricity principles and air flow as it applies to a power source for power tools.
• Ability to diagnose mechanical and electrical faults in power tools and equipment.
• Ability to perform simple mathematical calculations.
• Goal-driven mentality with a focus on meeting and maintaining daily/weekly/quarterly productivity goals without sacrificing quality.
• Strong attention to detail.
• Adaptability in using various technological systems and familiarity with data entry and record-keeping systems.

Benefits

• Competitive salary.
• Comprehensive benefits plan including medical, dental, life, vision, wellness program, and disability coverage.
• 401(k) retirement plan and Employee Stock Purchase Plan.
• Paid time off, including vacation, holidays, and personal days.
• Tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.
• Access to learning resources, including Lean Academy, Coursera®, and online university.
• Opportunities for career growth and development across 60+ global brands.
• Diverse and inclusive work culture with a focus on mutual respect and fun.
• Purpose-driven initiatives, including volunteerism, giving back, and sustainable business practices.